Man_City_Loyal
Well-Known Member
Now this wouldn’t be on the pitch, but off it.
What is your biggest gripe every match day? And what would you change?
I have a few and some possible answer.
1. Matchday Bars, Food & Queues
My gripe: sitting in the Colin Bell, queues are slow, squashed but been in the North Stand this season on tier 1 it feels like it is the only one thats efficient.
The real issue:
• Poor distribution of staff
• Outdated payment/serving systems
• Too few “grab-and-go” options
• No incentive for fans to arrive early because the concourse experience isn’t worth it
What I’d change:
• better options like Mobile ordering + collection points (like Spurs do)
• Self‑service machines (not just a few beer machines)
•trained staff to move more efficiently
• Dedicated “express lanes” for drinks-only or food-onl
2. Half-and-Half Scarves
Ban them!! they do kill the atmosphere and feel touristy.
West Ham banning them inside the ground shows it’s possible.
What I’d change:
• Ban them outright, create match-specific scarves for big games that feel authentic, not tourist tat
• Encourage better City merch to be sold, maybe have a store in the stadium aswell.
3. Stadium Audio & Screens
Speakers are awful, music unclear, videos glitch.
The grounds PA system is old, patchworked, and not designed for modern production levels. When you compare it to newer stadiums, it’s obvious even the video screens play up, or I’ve noticed it happen a lot more this season.
What I’d change:
• Full audio system recalibration (this alone fixes 80% of clarity issues)
• Replace the worst-performing speaker clusters
• Improve signal routing so the screens stop desyncing
This is a technical problem, not a picky one.
4. Matchday Team & Presentation
It needs a refresh. Announcements feel repetitive. Interviews fall flat.
Our matchday presentation hasn’t evolved with the club’s success. It still feels like a mid‑2000s Premier League experience, or just very cheesy and bland!
What I’d change:
• Tone down the scripted hype (“Pep is the greatest manager…” every week is overkill)
• Stop announcing obvious things (yes, we know who the goalkeepers are)
• Bring in rotating hosts or guest presenters
• Use the studio inside the stadium for pregame segments
• Make interviews shorter, punchier, and more interactive
• Add fan-led segments — supporters’ clubs, kids’ questions, etc.
Right now it feels like the club is talking at fans, not with them.
5. Pregame & Halftime Interviews
Great guests, dead atmosphere.
The real issue:
• Poor acoustics
• Guests positioned badly
• No emotional build-up
• No connection to the crowd
• Too long, too slow, too flat
• Done at wrong times
What I’d change:
• Move interviews to the studio and broadcast them properly
• Keep them shorter
• Use better mics and tighter camera work
• Add crowd prompts or interactive elements
• Bring guests onto the pitch only for big moments, not filler, we have ex players & musical/sprt legends who barely get a round of applause.
Fans respond when the presentation respects their attention span.
The club in my eyes needs to modernise the off‑pitch product, change it and match the on‑pitch excellence.
What do you think?
What is your biggest gripe every match day? And what would you change?
I have a few and some possible answer.
1. Matchday Bars, Food & Queues
My gripe: sitting in the Colin Bell, queues are slow, squashed but been in the North Stand this season on tier 1 it feels like it is the only one thats efficient.
The real issue:
• Poor distribution of staff
• Outdated payment/serving systems
• Too few “grab-and-go” options
• No incentive for fans to arrive early because the concourse experience isn’t worth it
What I’d change:
• better options like Mobile ordering + collection points (like Spurs do)
• Self‑service machines (not just a few beer machines)
•trained staff to move more efficiently
• Dedicated “express lanes” for drinks-only or food-onl
2. Half-and-Half Scarves
Ban them!! they do kill the atmosphere and feel touristy.
West Ham banning them inside the ground shows it’s possible.
What I’d change:
• Ban them outright, create match-specific scarves for big games that feel authentic, not tourist tat
• Encourage better City merch to be sold, maybe have a store in the stadium aswell.
3. Stadium Audio & Screens
Speakers are awful, music unclear, videos glitch.
The grounds PA system is old, patchworked, and not designed for modern production levels. When you compare it to newer stadiums, it’s obvious even the video screens play up, or I’ve noticed it happen a lot more this season.
What I’d change:
• Full audio system recalibration (this alone fixes 80% of clarity issues)
• Replace the worst-performing speaker clusters
• Improve signal routing so the screens stop desyncing
This is a technical problem, not a picky one.
4. Matchday Team & Presentation
It needs a refresh. Announcements feel repetitive. Interviews fall flat.
Our matchday presentation hasn’t evolved with the club’s success. It still feels like a mid‑2000s Premier League experience, or just very cheesy and bland!
What I’d change:
• Tone down the scripted hype (“Pep is the greatest manager…” every week is overkill)
• Stop announcing obvious things (yes, we know who the goalkeepers are)
• Bring in rotating hosts or guest presenters
• Use the studio inside the stadium for pregame segments
• Make interviews shorter, punchier, and more interactive
• Add fan-led segments — supporters’ clubs, kids’ questions, etc.
Right now it feels like the club is talking at fans, not with them.
5. Pregame & Halftime Interviews
Great guests, dead atmosphere.
The real issue:
• Poor acoustics
• Guests positioned badly
• No emotional build-up
• No connection to the crowd
• Too long, too slow, too flat
• Done at wrong times
What I’d change:
• Move interviews to the studio and broadcast them properly
• Keep them shorter
• Use better mics and tighter camera work
• Add crowd prompts or interactive elements
• Bring guests onto the pitch only for big moments, not filler, we have ex players & musical/sprt legends who barely get a round of applause.
Fans respond when the presentation respects their attention span.
The club in my eyes needs to modernise the off‑pitch product, change it and match the on‑pitch excellence.
What do you think?