FFS! Airline rip-off!

Manchester33 said:
Just a note for anyone booking flights today: Do not use a company called CheapoAir

I booked flights to Paris for myself, my brother and my friend. I saw them on skyscanner and after going through the various booking screens I ended up on their website where I could pay for the flights. I was meant to pay £500 for all three of us (there and back) and have booking confirmation to prove this. Unfortunately, after I checked my bank account I'd realized they'd charged me £1000 (roughly).

I phoned them 3 times, and discussed the error, they fobbed me off and told me it was actually Flybe who'd taken double the amount they should have done.

I contacted Flybe, who investigated what had happened, they informed me it was Cheapoair who double charged me and gave me some information to pass onto their support/billing team who could deal with my refund. I've since called cheapoair 5 times to chase up an email I sent a week ago which no one has responded too. They're just ignoring me.

Fortunately I paid by MasterCard so I'm in the process of trying to get the payment cancelled, but it's absolutely atrocious customer service on cheapoair's part. DO NOT USE THEM.

Also, if anyone else has some experience with this type of thing I could do with some help. I'm hoping MasterCard will be able to help me out, but if not I'm considering taking it to a small claims court.
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Used the same company for Paris. Flights for 2 ended up doubling in price. Also informed by CheapoAir that the double charge was by easy jet and not themselves. In the end got in touch with bank who have recompensed me the extra money charged while they get the money back from CheapoAir. Put me off even using Skyscanner again for supporting companies that are just plain criminals.
 
Manchester33 said:
Just a note for anyone booking flights today: Do not use a company called CheapoAir

I booked flights to Paris for myself, my brother and my friend. I saw them on skyscanner and after going through the various booking screens I ended up on their website where I could pay for the flights. I was meant to pay £500 for all three of us (there and back) and have booking confirmation to prove this. Unfortunately, after I checked my bank account I'd realized they'd charged me £1000 (roughly).

I phoned them 3 times, and discussed the error, they fobbed me off and told me it was actually Flybe who'd taken double the amount they should have done.

I contacted Flybe, who investigated what had happened, they informed me it was Cheapoair who double charged me and gave me some information to pass onto their support/billing team who could deal with my refund. I've since called cheapoair 5 times to chase up an email I sent a week ago which no one has responded too. They're just ignoring me.

Fortunately I paid by MasterCard so I'm in the process of trying to get the payment cancelled, but it's absolutely atrocious customer service on cheapoair's part. DO NOT USE THEM.

Also, if anyone else has some experience with this type of thing I could do with some help. I'm hoping MasterCard will be able to help me out, but if not I'm considering taking it to a small claims court.
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Yes I've used CheapOAir a few times. First time the prices were very reasonable, second time they added a bit on saying it was taxes and the third and last time they took the piss. They mentioned the price hike when they had all my bank card and passport details so it was a bit like getting held to ransom. It wasn't douBle the price but still exploitative!
 
Abe Frohman said:
I'm due sick leave today. May 4th. May 5th. May 27th.

I'll go into work when I'm dying, just to show I'm a proper martyr.
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Don't let anyone take your photo and put it on twitter like that blue last week who was supposed to be in bed with flu but was instead getting shitfaced in Paris
 
NickyWeaverTheMagician said:
Used the same company for Paris. Flights for 2 ended up doubling in price. Also informed by CheapoAir that the double charge was by easy jet and not themselves. In the end got in touch with bank who have recompensed me the extra money charged while they get the money back from CheapoAir. Put me off even using Skyscanner again for supporting companies that are just plain criminals.
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Really? They're proper scummy this company - hopefully the bank will do the same for me because it's £500 extra I certainly can't afford!
 
Donkey Boy said:
Had a mare this AM with people taking their time to make their mind up. Found returns from Stanstead day before - day after for £45 each. by the time everyone had said yes they were up to £150. Well pissed off.

Was going to wait for Spike but just found this on Sport Options site. Surely not going to be that much for a day trip is it?
https://www.sportoptions.com/Madrid-v-City/index.asp
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Sport options is Spike.
 
MaineRoadBlue1963 said:
How far is the Airport to the stadium? I have seen a flight from Birmingham, but it doesn't get in until 18.05 on match day
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There's a direct rail link from the Airport to the Benrnabeu on the metro on the no.8 line (pink). If it gets in at 18.05 local you have until 20.45 to get there. So barring a major fuck up, you should be okay.

EDIT - Metro Station is called Nuevos Ministerios, not direct but the metro looks about 5 minutes walk away.
 
I'll be in Tenerife, return flights to Madrid are £55 Wednesday to Friday. Happy with that.
 
mancitymick said:
Look at the price of flights to Milan already from Manchester
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Look at the hotel prices in Milan for the final weekend too. I think I'll be staying in some village in the middle of nowhere and getting a train into Milan should we end up getting there.
 
Tim of the Oak said:
Yes I've used CheapOAir a few times. First time the prices were very reasonable, second time they added a bit on saying it was taxes and the third and last time they took the piss. They mentioned the price hike when they had all my bank card and passport details so it was a bit like getting held to ransom. It wasn't douBle the price but still exploitative!
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I would be very careful about companies on Skyscanner.

Prices change because when you book through things like Skyscanner they aren't actually booking your seat there and then. All these companies do is redirect demand away from the airlines themselves to force down the 'official' price. So say you book with this company instead of the airline, that is taking away from the airline a seat booking, multiply that by potentially a plane full of people and the airline has to reduce prices to get bookings in. After this happens and once the price is right, your company buys you your seat and pockets the difference, easy money.

Flight pricing is actually very predictable, they know when schools are off and they know when it is going to get busy, the problem for them is with like today a big event is announced and suddenly thousands of people want flights. That pushes the price up and unfortuntely it is the customer who has to pay for that, usually by them fobbing you off.
 
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