No one thinks it's a good idea. But we never got to discuss these various issues formally with the club, despite having two mechanisms for potentially doing that. Now Mark's gone, who knew all about these issues, the other 8 of us have little or no knowledge of the practical issues so we'll be starting from square one with another rep, who doens't have the same profile or knowledge that Mark has. If anyone was expecting every problem we face as fans, able-bodied or otherwise, to be solved after the first couple of meetings then they're somewhat naive.
The club can definitely be hard work at times but they're not malicious, just possessed of a particular mindset whereby they tend to think rather short-term in some areas and simply don't look at things from our viewpoint. CM is there to force them to do that. They also seem to have an attitude that if something is only working at 50% then they won't change it unless they can get it to 100%. What we're saying is it's OK to get it to 60% then 70% and then maybe 80% and to accept that 80% may be as good as it'll be and it'll probably never be 100%.