I'm sorry but you are being deceived.For what seems like the millionth time, the club have to cover the cost of the empty seats so if it's a 200-seater plane and goes half-full, the club pays for those 100 empty seats. So that's something like £25k. Shakhtar cost them £50k alone I believe.
No idea what the cancellation threshold is and not sure if TC get compensated if the flight has to be cancelled. TC aren't a charity and neither are the club. The fact that the prices of the TC and Sport Options day trips are similar suggests TC aren't ripping fans off.
The Shaktar plane was full, so cost city nothing on the day
Thomas Cook are a commercial operation offering sports travel and like everyone else in business they take a chance when putting a trip on
They should also be far cheaper than sports options as they do not have to hire a plane in