2,800 clients of my firm were in San Francisco for a conference, including perhaps 20-30 who worked for firms with offices in those buildings. I work in the Transamerica Pyramid (now as then), arguably the most iconic building in San Francisco. And because of my early hours (6 AM California time), I was in the office watching TV when the second plane hit. All of us had one thought -- we'd better leave. Now. We evacuated via the stairs and made our way to the hotel where our conference was. The grief and shock as those who were at our conference watching their co-workers die on television, knowing that the only reason they themselves were alive was their lucky presence in California was heart-wrenching. We provided all the support we could. My wife was trapped in Boston for a week before she could make it home, and shortly thereafter said she wanted to quit her job, try to have kids be a Mom full-time (this was before we had kids). So in my life, the outcome of 9/11 was the impetus to start a family. "Life is short", she said, simply. For thousands of others, and for a few people I knew, it was the end of their lives. Still the worst day of my life and I was only on the periphery of it all.