Anybody who suggests a ballot are examples of people who want everything for no leg work.
Address the 50% that don't go to regular supporters before you start punishing those who have gone up and down the country week in, week out.
And I'll repeat this again as I always do when these things come up and people complain about the points system.....
I didn't get my 1st season ticket until 2007 when I was 19. Prior to that I had a Citycard. On this card, I went to the odd game at Maine Rd, probably 4 in that last season there because of how sparse tickets were. Since we moved to the Etihad, I've missed 8 games in total in 19 years. I didn't pay for some of these games because for a year and a half I sold half time draw tickets. I did as many away games as I could from about 2005 when I learnt how to drive and got a car.
When I got my season ticket in 2007, I had 1500 loyalty points. I now have 23000. I see loads of people complain they can't catch up which is certainly the case now, but until 2019, it wasn't.
Another point to make on this is that at least 10 away games in a season go relatively low on points. Usually below 10k if not further and close to all season ticket holders. But because those games aren't Liverpool or United away, people don't notice them because they can't be arsed going to Southampton. Those who have high points can be arsed.
The only thing that City should do and should have done a long time ago is scrap platinum but if they scrap loyalty as well, a lot of people will be done with it.