Banking scam

My wife just received this. Seems legit, because it's got those ticks by the company name, so I've told her to pay it from her own account.
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It's the e's with the grave accent that lends authenticity for me.
 
It's the e's with the grave accent that lends authenticity for me.
Why is there no option to go and collect it?
Are you expecting a parcel to be delivered? that you might have to pay a dispacth fee?
Did you have a card through your door and if not why not?

I would just ignore it and if you are expecting a parcel then contact the sender, it looks incredibly dodgy!!
 

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