Been on hold for 25 minutes

S S

*singingtheblues*

Well-Known Member
Joined
16 May 2008
Messages
2,276
For a pair of Bolton tickets.

New number, same old shit.

I rang earlier and was told that they're open until eleven, knowing my luck that was probably garbage.

Hugh Ferris and carry on music on loop. At least it won't cost me an arm and a leg ey?
 
I have to agree, I called this morning 10am for Bolton tickets for my husband and son on hold for 20 mins. Then told I needed to speak to customer services for the junior ticket, and put back on hold for another 15 minutes.
 
on the fone right now whilst on my laptop and iv already been on longer than i was for my wembley ticket so i just dont understand...... im sure they just sit there drinking brews untill they fancy answering
 
mum2blue said:
I have to agree, I called this morning 10am for Bolton tickets for my husband and son on hold for 20 mins. Then told I needed to speak to customer services for the junior ticket, and put back on hold for another 15 minutes.
Click to expand...

I rang earlier (as mentioned in my op) and was told they were waiting for a further allocation and to ring back in 10 minutes. I rang back half an hour later and was told again to ring back in 10 minutes, called back 20 minutes later and was put on hold for 5 minutes and then subsequently told to ring back in an hour.

And then just now I've called time on 35 minutes on hold.

So tedious, and so predictable. Dare I say it, but the ticket line/office are still 'a joke'.
 
I called at 09.04 - call ended at 09.11 - just looked on phone call register.
Two tickets ordered and paid for.

No problems at all.

I must be the lucky one - have never had a problem with ticket office.
 
I phoned up before was on for about 15 mins before an answer don't know what was worst the wait or the Hugh ferris commentary I mean come on city I thought you would of sorted the phones out now but adding that prat with his screechy voice on there is just takin the piss lol maybe it's a ploy to get people off hold an calling back later when it's not as busy ;)
 
Gelsons Dad said:
Just out of interest why don't you buy online?
Click to expand...

how do you buy online?

on the tickets section it doesnt mentions away tickets :S..........
 
eggbert said:
Gelsons Dad said:
Just out of interest why don't you buy online?
Click to expand...

how do you buy online?

on the tickets section it doesnt mentions away tickets :S..........
Click to expand...

You can't buy away tickets online!
 
Gelsons Dad said:
Just out of interest why don't you buy online?
Click to expand...

Away tickets online - not yet but should be in place for new season.


From MCFC.co.uk

Tickets will be available by telephone on 0870 062 1894 option 1* and to personal callers at the ticket office above the CityStore at the stadium for supporters that meet the following criteria.

Seasoncard holders with 6000 or more loyalty points – Saturday 7th May
Seasoncard holders with 5000 or more loyalty points – Sunday 8th May
Seasoncard holders with 4000 or more loyalty points – Monday 9th May
Seasoncard holders with 3000 or more loyalty points – Tuesday 10th May
Seasoncard holders with 2000 or more loyalty points – Wednesday 11th May
Any Seasoncard holder – Thursday 12th May
Any Citycard/ Live4City holder – Friday 13th May (9am – 1pm)
Accesscard/Open sale – Friday 13th May (from 1pm)

-- Mon May 09, 2011 6:04 pm --

Gelsons Dad said:
eggbert said:
how do you buy online?

on the tickets section it doesnt mentions away tickets :S..........
Click to expand...

OK, I didn't clock that they were away tickets.
Click to expand...


Didn't even know we were away for last game. Rag.































;-)
 
daveduke67 said:
Gelsons Dad said:
Just out of interest why don't you buy online?
Click to expand...

Away tickets online - not yet but should be in place for new season.


From MCFC.co.uk

Tickets will be available by telephone on 0870 062 1894 option 1* and to personal callers at the ticket office above the CityStore at the stadium for supporters that meet the following criteria.

Seasoncard holders with 6000 or more loyalty points – Saturday 7th May
Seasoncard holders with 5000 or more loyalty points – Sunday 8th May
Seasoncard holders with 4000 or more loyalty points – Monday 9th May
Seasoncard holders with 3000 or more loyalty points – Tuesday 10th May
Seasoncard holders with 2000 or more loyalty points – Wednesday 11th May
Any Seasoncard holder – Thursday 12th May
Any Citycard/ Live4City holder – Friday 13th May (9am – 1pm)
Accesscard/Open sale – Friday 13th May (from 1pm)

-- Mon May 09, 2011 6:04 pm --

Gelsons Dad said:
OK, I didn't clock that they were away tickets.
Click to expand...


Didn't even know we were away for last game. Rag.































;-)
Click to expand...

I've only managed to get to 8 games this year and the closest to my home was Turin so you can see how I'm easily confused!!! :-)
 
For big matches the 0161 numbers will probably make waiting even worse for those wanting to phone for a ticket. More people will ring in if they don't have to pay a fortune for the calls.
 
just bought mine aswell i give up earlier after about half an hour so phoned up again now and waited about 15 minutes..... missed out on the bottem tier though due to me giving up before.... nevermind ehh il still be there WHEN we celebrate 4th place :D
 
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