citymacc
Well-Known Member
To cut a long story short;
I was ironing (I know, you'll say my lady should have been doing it!) when sparks and a flame shot from the base of the cord where it enters the iron. I subsequently burnt the side of my left hand and after a visit to A&E had the injury cleaned and bandaged. After 4 follow-on visits to a nurse to have the injury cleaned and re-bandaged the hand has healed nicely.
Now I'll get to the point, I sent the iron away to the manufacturers for investigation and a few weeks later received a letter from their insurers stating that they would offer me £200 as a 'full and final settlement'.
My questions are:
1) Do you think the offer is sufficient, a few mates have advised me that I should never accept a first offer from an insurance company?
2) They haven't actually said they are accepting responsibilty so their offer could maybe construed as a goodwill gesture - if I asked for more money could they refuse and withdraw the first one?
Cheers in advance for any advice.
I was ironing (I know, you'll say my lady should have been doing it!) when sparks and a flame shot from the base of the cord where it enters the iron. I subsequently burnt the side of my left hand and after a visit to A&E had the injury cleaned and bandaged. After 4 follow-on visits to a nurse to have the injury cleaned and re-bandaged the hand has healed nicely.
Now I'll get to the point, I sent the iron away to the manufacturers for investigation and a few weeks later received a letter from their insurers stating that they would offer me £200 as a 'full and final settlement'.
My questions are:
1) Do you think the offer is sufficient, a few mates have advised me that I should never accept a first offer from an insurance company?
2) They haven't actually said they are accepting responsibilty so their offer could maybe construed as a goodwill gesture - if I asked for more money could they refuse and withdraw the first one?
Cheers in advance for any advice.