Car insurance claim

I contact Hastings and they confirmed the name of the agency

Tell Hastings to tell their detective agency that your personal details are just fucking that, personal and that if they want photos they can travel up and take them.
 
On a serious note, they have perhaps passed it to a detective agency because they suspect you did it.
I would simply tell them to contact the police for the full details.
 
I certainly wouldn’t give my details after a text. It sounds very odd to me and Hastings as your insurer should deal wholly with the matter.
 
Nothing to worry about. Just make sure everybody has got their stories straight and you move those two Jerry cans from outside your back door. You'll be fine. Just don't shit your pants, over react and kill the private investigator. Shit like this can spiral very quickly.

Good luck buddy
 
Thanks that’s put my mind at rest !!
Think about it, you don't outsource to a detective agency, you anthem them to investigate. I would only deal with Hastings but look at it from their point of view. If it hasn't been used in a robbery why would thieves torch it ?
 
Think about it, you don't outsource to a detective agency, you anthem them to investigate. I would only deal with Hastings but look at it from their point of view. If it hasn't been used in a robbery why would thieves torch it ?
Because they‘re twats
 
Haven't come across it before, but things change all the time , and these are very difficult times for any company ... least of an insurance company that appear to be based 280 miles away from Manchester, in Bexhill on Sea !

I expect the detective agency involved just want your NI number to confirm that it's really you that they're speaking to/or corresponding with ... they can no doubt check your NI number or they wouldn't bother asking for it .... to be honest it doesn't sound dodgy to me , and Hastings seem to have immediately levelled with you regarding their use of thiis detective agency .... i don't think you've got too much to worry about.

If the text from the detective agency was a fraudulent one it would be one hell of a coincidence thatt they would even know where to send it , or who to send it too .... if they weren't liasing with Hastings!

From what i can see nobody involved in your case has given you any real cause for alarm (other than the towrags who nicked and torched your car of course!) , so just follow procedure ... if you DON'T follow it you'll soon find out whether or not they're genuine or not because your claim just won't go anywhere!
 
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