mikeyk07 said:
Timperleyblue said:
You can order online but to be honest I would advise against it. They advertised the Champions range on the Monday I ordered straight away and still not received it. I checked my order and see that everything I ordered was placed on back order.
The same happened last year after the cup - while many things have improved the shop in many ways is still below standard
That's because not all the items will be available, if you look closely at your original Order it would have confirmed the availability date, it was in small writing and would have easily been missed !!! For example I think it was the poznan gnomes don't come in until 01 July 2012. They email you once everything is in.
The available date was 22nd May and they are not showing as out of stock or pre order on the website.
You can all tell me the ifs buts and maybes but my point is it's not good enough, I had the same issue with cup winners t shirts last year 3 months apparently they were on order - and the kids ones never came in. Surely they must expect a high demand yet there is no communication to tell you they are on back order. I'll be honest this is my biggest issue with city, I must be just lucky as the ticket office has never let me down yet.