Cheers ticket office...

pablozabaleta

Well-Known Member
Joined
29 Nov 2010
Messages
2,310
Another fuck up from the ticket office.

I ordered 4 tickets as a group booking for the community shield yesterday. 3 of the tickets are registered to people living at tue same address and the other 1 is for my mate who lives in moston but is working away in London. I ask of they can all be sent to one address as we are meeting him down in London as he is working away. The women at the ticket office says 'you have to make the order and then ring up supporter services tomorrow and tell them to change your order to be delivered at 1 address.
Ok fair enough I will do that then.

I ring up this morning only to be told that the women has made the order of 4 tickets in 2 different transactions therefore my mates ticket is being sent on it's own to his house in Moston. I told them no one will be there to collect it as he is in London at the moment. Can I cancel the order then? Oh apparently not, so I'm £25 down and my mate hasn't got a ticket. Cheers
 
The ticket office haven't fucked up, the ticket line have. Why not just get your mate to send his keys up in the post and nip round and pick the ticket up?
 
DANNY WILSON is a top, top bloke. He has helped me out on more than one occassion. I can't speak highly enough of him. He will do his very best to help and if he can help I am sure that he will.

You can email him at danny.wilson@mcfc.co.uk or call and leave a message for him. He will call you back because he is a top bloke.

Try contacting him.
 
bluesmith said:
The ticket office haven't fucked up, the ticket line have. Why not just get your mate to send his keys up in the post and nip round and pick the ticket up?

because thats too easy and he wont have been able to come on here and have a moan about the ticket office.
 
M24-CRC said:
bluesmith said:
The ticket office haven't fucked up, the ticket line have. Why not just get your mate to send his keys up in the post and nip round and pick the ticket up?

because thats too easy and he wont have been able to come on here and have a moan about the ticket office.


rubbish, why should he have to do all that when he was told something different by the ticket office
 
Niall2407 said:
Another fuck up from the ticket office.

I ordered 4 tickets as a group booking for the community shield yesterday. 3 of the tickets are registered to people living at tue same address and the other 1 is for my mate who lives in moston but is working away in London. I ask of they can all be sent to one address as we are meeting him down in London as he is working away. The women at the ticket office says 'you have to make the order and then ring up supporter services tomorrow and tell them to change your order to be delivered at 1 address.
Ok fair enough I will do that then.

I ring up this morning only to be told that the women has made the order of 4 tickets in 2 different transactions therefore my mates ticket is being sent on it's own to his house in Moston. I told them no one will be there to collect it as he is in London at the moment. Can I cancel the order then? Oh apparently not, so I'm £25 down and my mate hasn't got a ticket. Cheers

I've worked in Membership and helped organise tickets for Events. The person you initially bought the tickets off should've e-mailed City to let them know about the address problems. Nothing should be too much trouble.

Personally, this is my first trip to Wembley with City and I'd have to have a serious think about whether I'd give the Club my money again when they can't sort out a simple problem. It's now escalated!
 
bluesmith said:
The ticket office haven't fucked up, the ticket line have. Why not just get your mate to send his keys up in the post and nip round and pick the ticket up?


Yep. In an age where things constantly go missing in the post, tickets are stolen/lost at will, but you want him to send the keys to his fucking house in the post.
 
Things like this happen but I have heard that a Top Top Top saviour of a human being named Danny Wilson can help you out. He is a top lad. Infact the topest of the top. Top top.
 

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