pablozabaleta
Well-Known Member
- Joined
- 29 Nov 2010
- Messages
- 2,310
Another fuck up from the ticket office.
I ordered 4 tickets as a group booking for the community shield yesterday. 3 of the tickets are registered to people living at tue same address and the other 1 is for my mate who lives in moston but is working away in London. I ask of they can all be sent to one address as we are meeting him down in London as he is working away. The women at the ticket office says 'you have to make the order and then ring up supporter services tomorrow and tell them to change your order to be delivered at 1 address.
Ok fair enough I will do that then.
I ring up this morning only to be told that the women has made the order of 4 tickets in 2 different transactions therefore my mates ticket is being sent on it's own to his house in Moston. I told them no one will be there to collect it as he is in London at the moment. Can I cancel the order then? Oh apparently not, so I'm £25 down and my mate hasn't got a ticket. Cheers
I ordered 4 tickets as a group booking for the community shield yesterday. 3 of the tickets are registered to people living at tue same address and the other 1 is for my mate who lives in moston but is working away in London. I ask of they can all be sent to one address as we are meeting him down in London as he is working away. The women at the ticket office says 'you have to make the order and then ring up supporter services tomorrow and tell them to change your order to be delivered at 1 address.
Ok fair enough I will do that then.
I ring up this morning only to be told that the women has made the order of 4 tickets in 2 different transactions therefore my mates ticket is being sent on it's own to his house in Moston. I told them no one will be there to collect it as he is in London at the moment. Can I cancel the order then? Oh apparently not, so I'm £25 down and my mate hasn't got a ticket. Cheers