From bad to worse. As someone else suggested maybe try copying it to some of the top brass via LinkedIn if you have it, or I’ve no idea if this is reliable but:The response from "Supporter Services":
Hi Paul,
Could you please forward this complaint to shop@manciy.com, where they can give you the correct assistance.
Thanks
India
I've sent them three emails already, the fucking idiots, and had no response. It isn't even spelled right. Utter, total, shambles.
… bloke who was involved in “shortsgate” I meant to say. Didn’t he get sorted out via someone at City seeing it on the forum? I guess the difference is you’ve not said “that’s it I’m done” or whatever he was whining on aboutFrom bad to worse. As someone else suggested maybe try copying it to some of the top brass via LinkedIn if you have it, or I’ve no idea if this is reliable but:
I just don’t think they should get away with this shit, no other business would, that reply is appalling. Can you link them to this page in the forum, didn’t that bloke with the shiget
Sorry if this is an obvious question but why didn't you just buy it from the club shop directly?I don’t want to drag city through the mud. I just want my kits.
Just cancel the order, they are taking the pi@@ and don't deserve your hard eared cash.Sorry if this is an obvious question but why didn't you just buy it from the club shop directly?
because it was supposedly easier to spend five minutes on line rather than drive 40 minutes there and 40 minutes back. Lesson learnt on that score.Sorry if this is an obvious question but why didn't you just buy it from the club shop directly?