Yes we are.
6 tickets ordered on 12th July not arrived yet. Spoke to ticket office they gave me a tracker number. Royal mail said that had been delivered. It had with other tickets. I keep envelopes with the tickets to dish out on our bus.
Told city via supporter services. I get a PM saying 'lost' tickets are being sent as they have had a backlog.
They also said if I don't hear anything by Friday to contact them. Then no doubt I have to go ticket office at Wembley.
When by Friday if we not sold out we not going to. Simply cancel lost tickets and issue new ones for me. I will even go to City and collect them.