The benefits system is at breaking point. I’ve had people report to me at work that there is a 30,000 queue online and like 10,000 queue on phone to get through to Universal Credit. This is supposed to be a safety net to those affected by this current situation and they just can’t get access to that. Plus it’s then going to take a minimum of 6 weeks for their claim to processed. The government need to get a grip on this and fast or the DWP just won’t be able to cope.