City send letters out to everyone who has to relocate.
Letter includes the following paragraph in bold:-
'to avoid paying a booking fee and to ensure you are correctly located with any friends or family members in alternative seats, please contact Supporter Services during Thursday 12th & Friday 13th November'
You need to ring 0870 062 1894 option 2 then 1 to speak to City not the ticket agency they use as it is them that charge the booking fee.
