Cup scheme

[Bluebird1]

Just e-mailed the ticket office re the Cup Scheme Loyalty Points and got this auto reply which helps explain things (I think):

SEASONCARD CUP GAMES DIRECT SCHEME 2010/11
If you would like to join the schemes for any of the 3 cup competitions this season, then please phone Supporter Services. 50 Loyalty points per scheme joined (and an additional bonus of 25 if you join all 3) will be added. Please note that these points are not visible in your purchase history, your total amount has just been increased.

H

mine aint visiable or been increased

Mine aren't visible but have definitely increased by the full amount since yesterday.

 

[dw7]

if your points end in a 5 they havent incresed

 

[flipmode]

Mine increased about two weeks ago by 175, which is the points for joining the cup scheme for all 3 cups.

 

[stella6yew]

This is the explanation i got today.

Thank you for your e-mail



Due to an error on the system anyone who has joined all three cup schemes have currently only been awarded 150 points. The additional 25 points will be added to all supporters on the three schemes once the technical error has been repaired.



Many thanks

Gavin

Supporter services<br /><br />-- Sat Sep 11, 2010 7:11 am --<br /><br />The 25 extra points for 3 game cup scheme have ben added this morning

 

[Stirling1978]

Just checked my purchase history, as they said the £20.00 for the Lech Poznan and Salzburg games would be taken today.

I've had the £20.00 taken for the Lech Poznan game and this is showing in my history, but it still showing the Salburg game at £20.00 in my basket.

Has this happended to anyone else?

 

[citizen]

My 25 still not added, also my west brom ticket under loyalty has no points just 00000 should be 00020. Anyone else the same?

 

[Stirling1978]

Showing 20 points for West Brom, but not had 25 added for cup scheme yet.

 

[citizen]

Checked my dads and he has had 25 added

 

[Eggsy]

Just e-mailed the ticket office re the Cup Scheme Loyalty Points and got this auto reply which helps explain things (I think):

SEASONCARD CUP GAMES DIRECT SCHEME 2010/11
If you would like to join the schemes for any of the 3 cup competitions this season, then please phone Supporter Services. 50 Loyalty points per scheme joined (and an additional bonus of 25 if you join all 3) will be added. Please note that these points are not visible in your purchase history, your total amount has just been increased.

H

Can this be done online ? have tried ring Supporter Srvices twice this afternoon, only to be hanging on waiting in both occassions for over ten minutes.

 

[PrestwichPeteMcfc]

Anyone on the scheme not got the 30 points for the Europa games? I've only got 10 for Juve.