Cup Schemes - can't add new Credit Card

[Bandofblues]

Trying to add new Credit Card payment method to my cup schemes but when I try to create a new card on Windows or Android it brings up the error "Seat Geek - This page is currently not available. Please check the web address is correct" . If I try on IOS it says site requires cookies enabled, they are enabled!

Not to mention that despite me paying for multiple peoples cup scheme tickets on my existing card it won't let me update the card details as it says I'm not the owner, but it's completely random because some of them say I'm the owner and some not.

Seriously who designs and tests this sh*t?

Posted a message on Twitter to @mancityhelp
Is there any other way of reporting this?

 

[JPAMCR]

Trying to add new Credit Card payment method to my cup schemes but when I try to create a new card on Windows or Android it brings up the error "Seat Geek - This page is currently not available. Please check the web address is correct" . If I try on IOS it says site requires cookies enabled, they are enabled!

Not to mention that despite me paying for multiple peoples cup scheme tickets on my existing card it won't let me update the card details as it says I'm not the owner, but it's completely random because some of them say I'm the owner and some not.

Seriously who designs and tests this sh*t?

Posted a message on Twitter to @mancityhelp
Is there any other way of reporting this?

I had the same problem on iOS. I used a laptop and it worked.

 

[Gordyola]

This could be a verification issue, they will be trying to verify using the 3D Verification System and it’s not connecting properly The advice is generally to ensure all involved app ans iOS is up to date I had the issue awhile ago and all mine were latest, in the end I did it in a PC This was for a gym membership

 

[Bandofblues]

This could be a verification issue, they will be trying to verify using the 3D Verification System and it’s not connecting properly The advice is generally to ensure all involved app ans iOS is up to date I had the issue awhile ago and all mine were latest, in the end I did it in a PC This was for a gym membership

I have tried Windows laptop, iPad, Android phone, iPhone. None of them work..........

 

[Baconsane]

Trying to add new Credit Card payment method to my cup schemes but when I try to create a new card on Windows or Android it brings up the error "Seat Geek - This page is currently not available. Please check the web address is correct" . If I try on IOS it says site requires cookies enabled, they are enabled!

Not to mention that despite me paying for multiple peoples cup scheme tickets on my existing card it won't let me update the card details as it says I'm not the owner, but it's completely random because some of them say I'm the owner and some not.

Seriously who designs and tests this sh*t?

Posted a message on Twitter to @mancityhelp
Is there any other way of reporting this?

I had same issue on IOS, but was able to get around it by;

• Open the Settings app.
• Scroll down and select Safari.
• Under the Privacy & Security section, turn off "Prevent Cross-Site Tracking" and "Block All Cookies".

 

[Bandofblues]

I had same issue on IOS, but was able to get around it by;

• Open the Settings app.
• Scroll down and select Safari.
• Under the Privacy & Security section, turn off "Prevent Cross-Site Tracking" and "Block All Cookies".

Thankyou! Already had Cookies enabled but once I also enabled Cross Site Tracking it worked.

 

[CC1]

Anybody’s Apple wallet showing the first fixture on their season ticket yet?

 

[CityBrat64]

Trying to add new Credit Card payment method to my cup schemes but when I try to create a new card on Windows or Android it brings up the error "Seat Geek - This page is currently not available. Please check the web address is correct" . If I try on IOS it says site requires cookies enabled, they are enabled!

Not to mention that despite me paying for multiple peoples cup scheme tickets on my existing card it won't let me update the card details as it says I'm not the owner, but it's completely random because some of them say I'm the owner and some not.

Seriously who designs and tests this sh*t?

Posted a message on Twitter to @mancityhelp
Is there any other way of reporting this?

I had same problem using the App on Android, varying different error messages, or need cookies to be enabled, not being tech savy I just kept randomly trying and after about 2 weeks having changed nothing it let me in and let me change card

 

[Buckshaw Blue]

Anybody’s Apple wallet showing the first fixture on their season ticket yet?

Nope.

 

[DTKOAG]

All fine now