NewDawnFades
Active Member
- Joined
- 23 Jan 2021
- Messages
- 38
- Team supported
- Manchester City
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Deleted season ticket from wallet. Help?
- Thread starter artfuldodger
- Start date
Click the box next to itCan anyone explain why I have no option to "download ticket to wallet" its always been there, but now seems to have vanished.?
Should open further options above
Hopefully!!
NewDawnFades
Active Member
- Joined
- 23 Jan 2021
- Messages
- 38
- Team supported
- Manchester City
Unfortunately it doesnt.Click the box next to it
Should open further options above
Hopefully!!
didsburyblu
Well-Known Member
Yeah initially tried Google chrome tried through Edge and its still the same.Have you tried downloading it in a different browser mate?
Try via Google Chrome.
Otherwise, don't rely on City one bit to get back to you, certainly on a matchday.
Take your chances getting to the ground earlier if you can.
My mobile wallet link is still showing.
The add to wallet option is still there in my 'tickets' option albeit when you tick the arsenal game it stays greyed out but in my 'season card' link I have only a relocate option.
Gonna have to call city to try and resolve
Citizen of Legoland
Well-Known Member
- Joined
- 15 Jan 2013
- Messages
- 10,105
It's the same on mine so must be their end.Can anyone explain why I have no option to "download ticket to wallet" its always been there, but now seems to have vanished.?
didsburyblu
Well-Known Member
Mines sorted now with a call to supporter services. They've sent me a seperate ticket for tonight and have sent me a link to re-download my season ticket.
Seems they've been getting a few calls this morning from people whose ticket hasn't updated, seems to be android users and who don't have a link in their account to download again but in fairness to them after a ten minute queue wait they resolved pretty quick.
Seems they've been getting a few calls this morning from people whose ticket hasn't updated, seems to be android users and who don't have a link in their account to download again but in fairness to them after a ten minute queue wait they resolved pretty quick.
Malcontent
Well-Known Member
I’ve got the same problem. I can’t download seasoncard to my wallet and so have contacted supporter services. Seems like I am not alone.Mines sorted now with a call to supporter services. They've sent me a seperate ticket for tonight and have sent me a link to re-download my season ticket.
Seems they've been getting a few calls this morning from people whose ticket hasn't updated, seems to be android users and who don't have a link in their account to download again but in fairness to them after a ten minute queue wait they resolved pretty quick.
Message on TwitterI’ve got the same problem. I can’t download seasoncard to my wallet and so have contacted supporter services. Seems like I am not alone.
City Mike 1969
Well-Known Member
- Joined
- 21 Sep 2021
- Messages
- 638
- Location
- Manchester
- Team supported
- The one that doesn't just lie about coming from Manchester.
Anyone with this issue should try accessing their wallet (Google / Apple) through the settings on their phone. I have 3 season tickets on my phone, mine and my 2 sons. After the Spurs game one of them disappeared - tried the club website, encountered the lack of a download box, so went into my Apple wallet via settings - on Apple they have a box 'hide expired passes'. I can't remember if it was ticked or not, but which ever it was I reversed it and the errant seasoncard reappeared in my wallet.