Re: ESPN £9/month
how long u got lol,
we moved house and set up virgin in our new property, only for ir to keep going off and on and off and on, it would stay off for about 5hours at a time, we then noticed that behind the couch the lad who installed it (bin dipper) had wedged the wire under the radiator!! and not stapled it to the skirting board, i also noticed the radiator pipe had started leaking and damaged all the BRAND NEW carpet i had fitted, so i followed the wire into the conservatory were our other box is to notice he had drilled wait for it..........3 holes in the wall !!
we were then promised the area manager would come and look at it, 2weeks later he hadnt been in touch, so we rang them again, and they didnt have it noted on the system, so we asked for him to come again, the same then happened again!! 2weeks later i called up and nothing on the computer, so the same night some lad came out (another bin dipper) and his exact words were ''i have come to sort a wire out for you'' to say i nearly floored the fcuker wud be an understatement, finally after 6weeks of waiting the area manager come out to look at it, he basically said he was disgusted and would compensate us 2bills worth of credit,
only for the telly to be cut off 2days later!! so i called again and got it all sorted in the end, and also got a £100 good will gesture as i said they had put my familys lifes at risk, as if the radiator would of burned the wire, we would of had an electrical fire in the house.
so as a softener the area manager confirmed to me what was happening with ESPN before setanta even went bust, and now everything is working ok, touch wood lol
