When you get to the seating plan it's almost impossible to see on a mobile and tricky. It took me about 16 minutes in the queue which was a bit slower than normal but I think that's because it dropped straight from 18,000 points to 12,000 so probably more accessing it at the same time. Then in spite of using the same card that's on the site I had to wait for an access code and put my email address in. Still it's done now, better than queuing round the houses at Maine Road like the old days I guess lol.