Food and Beverage Survey.

[Shaelumstash]

Didn't bother completing it at all!
Replied though that every time I fill one of these things in, everything duly rises in price a short time later!
I bought a meat an potato pie when all this new food stuff started last season!
It was tiny, bland and bloody expensive!
Never bought a thing since and never will again at the prices asked last season!
....got a reply too! ....."we'll pass on your comments to the appropriate dept.! ..blah blah"
....they'd sell 5 times more if they just priced it sensibly!!

I understand what you're saying mate, we'd all love it if the food was great quality at a knock down price. Unfortunately the world doesn't work like that. City / Legends hospitality will have economists working for them who will use the results of the survey to work out what is the most profitable way to price the food and drink.

Of course they would sell more volume of product if it was cheaper, but it doesn't mean it would be more profitable for the club.

Well I'm certainly no economist but the queues outside the chippy at the rear of the south stand half an hour before KO certainly outweigh the queues inside the stadium shortly before KO.
That's all I have to go on and I have to say that after Lindleys contract was done (which was awful in all respects) I really thought this was a major opportunity for City to step in theirselves (or offer a quality franchise) which offered value for money for a quality product!
All the hype about Marco Pierre White and Jamie Oliver was (and is) all bullshit and just an excuse to raise prices!! If you can't see that and you're happy to pay £4.00 for a pie then you've been well and truly duped my friend!!
The mark up on said pie is, on average, 200-300% so there's loads of room for manoeuvre but the facts are the club are happy to exploit the hungry! the pissed up! the can't wait any longer because they're trapped inside the stadium!! ..etc ..etc..
It's business and if you can afford to pay it well done but it ain't sustainable!!

I'm not happy to pay extra because Jamie Oliver's name's on it. But I'd rather pay the extra 50p and get it from the ground as opposed to walking the 5 minutes to the chippy. If others want to do the opposite, good luck to them too.

I'd love it to be cheaper and better quality, we all would. What I'm saying is that the club will do their research on what is the most profitable price to charge. As you pointed out, they could shift more volume if they dropped the prices. But you're not taking in to account the additional logistics, staffing and catering costs that would take. It would reduce the margins.

You say it's not sustainable the way it is, but I'm sure the clubs research paints a different picture to your opinion.

 

[laserblue]

Has anyone else completed this? Absolute nonsense in my opinion. It expects you to decide which pie, beer, soft drink and hot drink to buy based on 4 criteria- 1. Variety 2. Price. 3. Where in the stadium you purchase it from 4. When you purchase it (before, during, half time or at the end of the game).

No idea what data the club are hoping to gather from such a mixed bunch of questions!

I only completed it so I could tell them to speed up the bloody service!

At the point I told them I didn't currently buy food or drink at the stadium, the survey ended.

Brilliant commercial strategy.

Same here.

 

[Stretford Born Blue]

The survey is intended I guess to look at fans habits around buying beer and pies, ie their preferred time before, during or after the game. It will simply educate the club in identifying when the best time to put enough staff on to cope with demand. I completed it and you were able to add some comments, which I did and amounted to....improve service and waiting times and reduce cost, maybe then I'll go to the ground pre and post match to eat and drink when its comparable to a pub in town. I also, for the umpteenth time asked for places to rest you backside and elbows when eating and drinking, ie seats down the outside of the ground floor concourse and secure tall tables (like Newcastle) down the middle, along with a system for queuing to get served, similar to an in and out isle. Don't hold your breath me thinks...?!

 

[blingy]

I'll buy into all that Jamie bollox shit me, don't mined paying good money for good food, but the shiit that us served up just not worth it, don't mined Jamie's ethos either about eating good product, and am sure what we get delivered is not what he intended ..
Don't eat a lot at the stadium as I know it's shite but Got some if the £4 chips last year and they was so burnt it was unreal, They was for the lad and I'm not a complainer but proper seen my arse with them both coz of the price and the qoulity
Just marched back and said shove them m8 money back and a new lot no problems ..
good food can't be cooked by kids with no / little training no matter how good the ingredients ..

 

[Deleted member 58678]

I never got the survey but, for me, the food is nice enough for stadium food but it's all female/kids portion sized no matter what you buy. I love a good burger but the size of the burgers at the ground are laughable.

And it's all pretty expensive. Sometimes it's only warm too.