I have to say ref all these whines I see hear and read about GP's surgeries really don't echo my experience where I go even allowing for the pandemic. You ring you get if its a query about a prescription press 1 otherwise hold. You hold and you get answered in a couple of minutes. A chat with the receptionist gets you routed to an appropriate person who hears you out then advice is give, a telephone consultation booked or an F2F one - I am seeing my doctor F2F on Monday.
And before anyone says anything one moan you get around here is the fact that there are 7 new housing estates in town completed or started since 2015.......with no new GP practises established. It’s just down to proper hard work and organisation by the Garth surgery I assume.