Galaxy s2

mancmackem said:
DiscoSteve said:
the problem with that one was carphone whorehouse not samsung
personally I won't deal with anyone other than the network vendors themselves - I've got all my phones on vodafone (apart from a bizarre one with AT&T) and have never had any issues with them

Steve, that's why I put "Samsung's repair partners, not so great."

Intercity who are the third party Samsung use for repairing their phones in the UK aren't that amazing either if you see my latest update on that thread (3 week repair turnaround). Samsung don't repair their phones direct.

I could have just not said anything, but thought it would be useful for the guy to know so he isn't just blinded by a good offer.

-- Sat Aug 04, 2012 5:44 pm --

black mamba said:
.........but as i'm paying £11 quid a month extra to 'protect' this phone , there'll be hell to play if i don't get a satisfactory outcome if and when when it does pack up!

As it's insured, you'll be fine mate (exchange or at least a temporary phone whilst being repaired). But if you aren't and have to deal with the manufacturer's warranty, it's been a pain in the arse for me.
Cheers for the info,if I anything i've not had problems going through the Carphone Warehouse,whereas directly from Orange I normally have had to send at least one back in the past.
 

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