Help needed - season tickets disappeared from I phone wallet

[Jesus H Gabz]

Any advice welcome please.
Iphone Mini 12 with latest software 16.
Since several updates to phone recently my pass continually disappears out of wallet. I download it, sometimes it stays there for an hour or two or maybe a day.

Check recent/deleted passes, more likely to be there, then re add it

 

[Ellenbrook_blue]

Not had the same problem but I have an iPhone and the pass in Apple wallet continually reverts to the September 2022 borussia dortmund game. Contacted City who supposedly fixed it by expiring my pass and sending me a link to reload it. It worked momentarily then went back to reverting to the BD game. Bobbins

just Downloading 16.5 update see if this makes a difference. All probs started after 15 software. Up till then no probs at all.
I always manage to get the current game in wallet on match days, but am concerned if we get CL Tickets it disappears and can’t get it back.

 

[Ellenbrook_blue]

Check recent/deleted passes, more likely to be there, then re add it

Thing is I can’t even see recent/deleted passes. It won’t let me scroll to bottom of passes to see. Tried putting the match pass showing on top and it still in time disappears

 

[JCLUK]

just Downloading 16.5 update see if this makes a difference. All probs started after 15 software. Up till then no probs at all.
I always manage to get the current game in wallet on match days, but am concerned if we get CL Tickets it disappears and can’t get it back.

Champions League Final tickets will be within the UEFA Tickets app rather than saved to your wallet so as long as you have that when the time comes you'll be fine.

 

[jimharri]

I'm not saying that iPhones are shite.

But I bet it wouldn't happen with Android.



;-)