Help please re a laptop

BerkshireBlue

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Joined
19 Jan 2015
Messages
2,129
Is it a windows 10 machine or Ubuntu? If it's a Windows 10 I'd upgrade to Pro (normally £120 using the official store) and turn bitlocker on if it's Ubuntu then you don't need to worry about it as your disk drive will already be encrypted. They shouldn't need your passwords to do tests on the components. Also Just deleting files doesn't make them disappear. If you want to try and make them disappear for good then use a tool like Erasure.
 

Eccles Blue

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Joined
27 Aug 2009
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11,112
Location
Eccles of course! Just Eccles!!
Thank you everyone for all your help. It has now gone for repair or as my friend put it, gone on holiday! Hopefully I will have a better experience than @I’m With Stupid did. Fingers crossed.
Thanks again.
 

shevtheblue

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Joined
22 Dec 2005
Messages
3,485
Location
Stockport (of course)
Sounds like a faulty battery tbh mate, i'd be surprised if they didn't just replace the battery, switch it on to see if it keeps charge (most likely it will) and then send it back.
 

Eccles Blue

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Joined
27 Aug 2009
Messages
11,112
Location
Eccles of course! Just Eccles!!
Sounds like a faulty battery tbh mate, i'd be surprised if they didn't just replace the battery, switch it on to see if it keeps charge (most likely it will) and then send it back.
Oh if only they had! I had it back just 5 days when it went again! They took it back again at 7.40 this morning! I’m not used to people knocking on my door at that time of day! :-)
 

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