HTC - Activate Chat

[pudge]

During the set up process on my phone I receieved this notification;

Regardless of wheter I choose to cancel or activate whatever it is the notification will disappear for a little while then pop up again later. Also if I turn off my phone then it comes back as soon as it turns on, same when I restart it.

When I used a cleaning app on my phone I saw this;

The "Chat Service" imo refers to the notification I keep receiving, the icons are the same. The colour of it again indicates to me that it's a HTC service.

However, Vodafone and HTC keep passing me off to the other saying it's the other's fault and they don't know. Does anyone know how I can get rid of it?

 

[aguero93:20]

Settings - Apps - All apps - Select App - Disable App. HTC should have told you this on the phone, tut tut.

 

[pudge]

It doesn't allow me to disable it though, it's shaded out.

Although you are correct that HTC didn't tell me this but I am now ashamed I didn't check there myself.

 

[aguero93:20]

It doesn't allow me to disable it though, it's shaded out.

Although you are correct that HTC didn't tell me this but I am now ashamed I didn't check there myself.

It should allow you to disable any app that you can't uninstall, what model is it?

 

[pudge]

It should allow you to disable any app that you can't uninstall, what model is it?

The M9. Force Stop says it might cause it to misbehave, is it completely seperate to the standard text service? Meaning it won't make a difference if it misbehaves or not because I wont be using it?

 

[aguero93:20]

The M9. Force Stop says it might cause it to misbehave, is it completely seperate to the standard text service? Meaning it won't make a difference if it misbehaves or not because I wont be using it?

The m8 lets you disable them anyway, I had one until I lost my temper with it :( Force stop it if you want and feel free to ignore that warning in future.

 

[pudge]

The m8 lets you disable them anyway, I had one until I lost my temper with it :( Force stop it if you want and feel free to ignore that warning in future.

Am I right in assuming the two are the same? I've been given the run around from HTC as they say they don't know what it is but it seems pretty clear to me.

 

[aguero93:20]

Am I right in assuming the two are the same? I've been given the run around from HTC as they say they don't know what it is but it seems pretty clear to me.

I had the HTC one and it was pretty different to the m8 in terms of what you could and couldn't change round. Force stop it and if that doesn't work move your files onto a memory card and factory reset it to see if that helps.

 

[pudge]

Yeah, force stop hasn't fixed it unfortunately.

Doesn't even let you disable notifications.

 

[aguero93:20]

Yeah, force stop hasn't fixed it unfortunately.

Doesn't even let you disable notifications.

Try a factory reset and if that doesn't work just put your no in to shut it up and then don't use it :). I love the HTC phones but when they're annoying...

 

[pudge]

Try a factory reset and if that doesn't work just put your no in to shut it up and then don't use it :). I love the HTC phones but when they're annoying...

Thats the thing, I have put my number in and it still won't shut up lol

 

[aguero93:20]

Thats the thing, I have put my number in and it still won't shut up lol

Fuck's sake. :D Ring up HTC and tell them to sort it or give you a new phone?

 

[pudge]

Fuck's sake. :D Ring up HTC and tell them to sort it or give you a new phone?

I may have to, cheers for the help!

 

[Centurions]

Have you checked the SMS App itself to see if you can remove the link?

Failing that try a different SMS App and make sure it's set to be the default App. Perhaps that'll allow you to disable the 'Activate Chat Service' App?

 

[pudge]

Have you checked the SMS App itself to see if you can remove the link?

Failing that try a different SMS App and make sure it's set to be the default App. Perhaps that'll allow you to disable the 'Activate Chat Service' App?

It doesn't seem to be the default SMS app, nor does it interfere with sending and receiving messages.

It's just the notification won't go away nor do what it is supposed to apparently. I phoned HTC and they said that because it's branded by Vodafone that they put it on the phone. I then phoned vodafone who said they would send me a link and guide to uninstall and reinstall the phone's software (or hardware I'm not sure) only minus the chat service app but they haven't gotten back to me and I'm not holding my breath tbf.