Sorry for the delay in getting back to you. Weirdly enough, I lost access to my City Matters account shortly after I posted it publicly. Only just sorted it.
The club came back to me with a somewhat positive reply to the report, without really addressing the parts that related to themselves. We are meeting with them tomorrow (a wider meeting, touching upon the group's governance for example) and we have reiterated that we would like them to comment publicly and improve the areas that related to the club. We would also like to see the evidence that they submitted to the UEFA independent of my report. Presuming that doesn't happen (and I don't hold out much hope), then we will start to ramp up some of the other avenues that we have used to publicise the issues faced in Istanbul and the report.
One of the positive aspects from the club is that they passed on the report to UEFA. As reported in the MEN, UEFA have agreed to meet with the club over the issues. I think that at least me and the City Matters chair will be attending that meeting.
As some have mentioned on here, I am in the process of asking local politicians to raise the matter. I would have done this sooner had it not been for my technology issues recently. Having experience of local and national politics myself, I will probably be able to liaise with Lucy Powell as my MP (quite helpfully she is Shadow Secretary of Culture, Media and Sports) but I may need others to do so with other local politicians.
In short, that was a long way of saying that there has been some limited progress with this. To be honest, that isn't unexpected given the limited standing of City Matters and the approach to fan welfare by too many of the governing bodies. However, having been in Istanbul and hearing so much from supporters, this isn't something I intend to let just wither away.