My comment was essentially that the Official Website could be the greatest in the world by now but it already lost me because the first months were atrocious and the general format was awful. So if they want to lure me back they better get help from fans (on forums like this) to add the best of the old format and anything that's working good in the new one.
I also said that there seems to be consensus among fans that the website was the first time in recent times that the club actually went backwards. Which is a huge pity when so much was going right as a club ("on the pitch" aside).