Non footie question for our legal eagles

richardtheref said:
My mother passed away recently. She was renting a flat. Now she smoked heavily and the landlord is trying to charge me for replacing the carpets and decorating the flat.
Now, the carpets were hers as when she moved in the tenancy agreement stipulated carpets were not supplied. I have said I am happy to remove the carpets myself but don't see how they can charge for replacement. As for the decorating I have told them that was covered by the deposit.
Was wondering, legally, where they stand as any agreement was with my mother not me?
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Anything in the tenancy about not smoking?
 
Mad Eyed Screamer said:
Finally, someone asking "at what point does the person receiving the goods lose any responsibility regarding the injury incurred?"

The goods were dropped off at the house. Is the driver expected to enter, put the food away, get the pans out and start cooking?
What if, while the food is being brought in a dog bites the driver? Driver trips over a rug? A customer falsely claims sexual or physical assault? Can the driver claim compo from the customer? The driver is right to stay out.
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Fucking madness driven by insurance companies
 
johnny crossan said:
She wasn't but they put all my beer into one bag. 24 big cans of Stella is quite a load.
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Our Morrisons delivery driver for this week was called Nigel. Nigel delivered all our goods from his Leeds depot directly to our front door, and asked if we would like for him to carry the shopping in to our Galley kitchen (ex RN), which we gleefully accepted as we had 2 slabs of lager incorperated into our daily bread, currently £14 for 18 tinnies.

Morrisons is hitting back really hard in an effort to reassimilate market share and they are doing a splendid job. Heavy discounting in conjunction with it's more card fiver scheme that is highly usable, and every month you can join a campaign to accelerate your points by buying in certain produce.

Last month we accumulated 18,000 points (£18) just for making three shops within a certain time frame over £60. We also got 4,000 points for buying a New Look gift card worth £40 and our March campaign points were 13,000. Our points balance for month ending March 25 was 35,000 (£35) so non too shabby. Morrisons for the last few decades appeared to lose their way via a combination of slack work and corperarate greed.

We also use Ocado and Sainsbury and fair to say that their home shop experiance is nothing short of par excellent. This duo will also carry your goods into your house. Ocado have a Tesco price match so nay mither fretting over price disparancy. Plus they are the only supplier that do Oakham Gold Chicken from the acclaimed Hubbard flock that are reared more slowly for a tender cut of breast. No waste with a hubbard bird .. but alas it is dearer.

Usual price per kilo of the fast reared rough birds is around £6.50 a kilo but the Hubbard Ocado breasts are £10.50 a kilo. So the tip of the day is to join as a new user getting 35% off a first order and free delivery for 3 months. We have done this on many occations and then just order in 10 kilo to get the price back under £6 a kilo. A lot of fannying around I agree but worth the effort for the delectitable chicken kebabs that it's procures.

Anyway Im drifting so my advice to the OP is to keep it simples and fook Deliveroo off and never let them darken your door again. Also tell Waitrose in no uncertain manner of your abject distain toward their third party delivery service and inform them you are now considering moving across to Sainsbury forthwith!

Just a quick annecdote if I may. I do a lot of outdoor wobbling and obviously we demand the very best of gear to keep us both safe in the Rozzendorf Hills. Imagine my consternation today when we travelled to Winfields of Haslingdon for Tech wash and proofing for the Craghoppers, only to hear from the staff they are closing and have applied for administration. Over fifty years of wonderful service to the community, and were did it all go wrong?

A lot of goods heavily discounted and we managed to buy a few fleeces for pennies and a Dometic Stark 180 Camping chair reduced down from £90 to £15.45. Feel so sorry for the staff and it will a massive loss to the valley. Not too sure why their website is still active and trading?
 
richardtheref said:
No there wasn't. That's why she went for that particular flat
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It is reasonable wear and tear. The Estate could still be liable for other things (mainly arears) if justified, but redecoration between tenants is normal for the landlord to do at their own cost.

Have you agreed to surrender the tenancy? Ask which scheme the Tenancy Deposit is in, and ask for proof of it. You can get 3 times the deposit back from court if he hasn't, and if he hasn't it will at least shut him up if you don't wish to pursue him down that avenue.
 
I wouldn't let any fucker into my house these days, quite honestly. For any reason unless absolutely necessary.

I would also assume the responsibility for taking reasonable steps to assess the weight of anything before picking it up full force.

But that's all just me, I suppose.
 
Corky said:
It is reasonable wear and tear. The Estate could still be liable for other things (mainly arears) if justified, but redecoration between tenants is normal for the landlord to do at their own cost.

Have you agreed to surrender the tenancy? Ask which scheme the Tenancy Deposit is in, and ask for proof of it. You can get 3 times the deposit back from court if he hasn't, and if he hasn't it will at least shut him up if you don't wish to pursue him down that avenue.
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Cheers. That's a good help
 
johnny crossan said:
Last Friday my wife hurt herself struggling to carry our heavy Waitrose grocery order into the kitchen after the Deliveroo rider politely refused her request for help saying he was only insured to the door of the property not inside. Deliveroo have now confirmed that this is their company policy but these restrictions are not published on their webpage or made known during the ordering process and conflict with Waitrose own advertised support which states drivers will come into your house and help unpack if asked.

Deliveroo should make this policy clear to potential customers, particularly those who are elderly or disabled but I think the problem is Waitrose' responsibility for choosing a third party agent whose policies conflict with their own. This is on the basis that as the retailer it is them not Deliveroo with whom I have a contract to supply the goods purchased in a safe manner as set out in the Consumer Rights Act (2019).

CAB have now told me that this is wrong and my contract is with Deliveroo because they take the payment on Waitrose's behalf.

Are they right?
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Why didn’t you help her you sly ****?
 
After further correspondence with CAB (who have reported both companies' business practices to Trading Standards for review) my view remains Deliveroo t&cs are between it and Waitrose. They are Waitrose agents to enable them to perform their contract with the customer - so Waitrose t&c apply and they are responsible for preventing a repeat of the incident. Watch this space for further developments.
 
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