Priced out? | Club announce that matchday tickets being reduced by up to 43% (p93)

I'm sure all the reported issues with buying and using tickets are genuine, but not sure why I've never had any issues,ever. Yesterday logged on bought my Bournemouth tickets and my pass is all updated and ready.Don't understand why it can be so different for different users.
My Burnley ticket ready to download, then 20 mins before kick off i get a message saying we understand you are having difficulty downloading your ticket, please report to a steward, so not the users, it's the club
 
My Burnley ticket ready to download, then 20 mins before kick off i get a message saying we understand you are having difficulty downloading your ticket, please report to a steward, so not the users, it's the club
Not saying it's the users, just some have issues some have no issues. Maybe depends what phones or browsers people use. No idea what it is, just that it is good for some but not others.
 
Not saying it's the users, just some have issues some have no issues. Maybe depends what phones or browsers people use. No idea what it is, just that it is good for some but not others.
Never had a problem with phone or browser until this season, I get what your saying though mate
 
My Burnley ticket ready to download, then 20 mins before kick off i get a message saying we understand you are having difficulty downloading your ticket, please report to a steward, so not the users, it's the club

Club should optimise the download across browsers, if it isn't working with certain browsers that's defo on the club mate.
 
Got an under 18 in my block for £21.50, a lot better than previous years for Everton.

Lucky we have people next us who never take their seats and go next to the away fans so I can get one anywhere.
 
I can’t make the Everton match.

I listed my ticket on the Ticket Exchange this Evening and it sold within 20 minutes.

My ticket is in SSL1, block 115.

It always sells when I list it.

Why it takes City 45 days, a month and a half, to credit me and other City fans with the money is an utter joke.

City Matters need to discuss that with the club at future meetings.
 
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I can’t make the Everton match.

I listed my ticket on the Ticket Exchange this Evening and it sold within 20 minutes.

My ticket is in SSL1, block 115.

It always sells when I list it.

Why it tastes City 45 days, a month and a half, to credit me and other City fans with the money is an utter joke.

City Matters need to discuss that with the club at future meetings.
That’s a bit over the top, it’s not long since we had to wait until the end of the season to get our money back (or a credit towards the next ST) and before that got nothing. An ST is a commitment to attend every home league game - and whatever that cost will be - but now the club recognise that because prices have spiralled it’s only fair to offer flexibility in payments and refunds. Criticising the time it takes to get money back is a bit much IMHO.
 
God knows why we're building this additional stand other than for concerts and big games.

In theory the increased capacity should reduce ticket prices and boost overall attendance. Alas it won't.

Need to have a real look at ticket prices for kids too.
 
God knows why we're building this additional stand other than for concerts and big games.

In theory the increased capacity should reduce ticket prices and boost overall attendance. Alas it won't.

Need to have a real look at ticket prices for kids too.
Unless we reduce prices, I can’t see us regularly filling out that stand/the ground. Especially for your run of the mill league games or champions league group games.

It kind of feels like we are just building for the sake of it now. But it might have a negative impact on the atmosphere and the make up of the crowd - I’m thinking similar to West Ham or even juventus who needed to move to a smaller ground
 
I can’t make the Everton match.

I listed my ticket on the Ticket Exchange this Evening and it sold within 20 minutes.

My ticket is in SSL1, block 115.

It always sells when I list it.

Why it tastes City 45 days, a month and a half, to credit me and other City fans with the money is an utter joke.

City Matters need to discuss that with the club at future meetings.
It states up to 45 days, does it usually take that amount of time?
 
I listed mine for the rags game still not had the money
You need to call them perhaps, 2 full months is even over their stated 45 day upper limit. This is presuming your bank details are correct and up to date.

4. Payments, fees, and charges

4.1. Sellers whose tickets are listed in accordance with clause 3.2 of the Ticket Exchange T&Cs above shall be entitled to payment as set out in this paragraph 4, regardless of whether or not the relevant ticket issuccessful resold via the Ticket Exchange. In all other cases, payments will only be made to Sellers whose tickets are successfully resold via the Ticket Exchange.

4.2. Payment will be paid into the UK nominated bank account of the Seller within 45-working days from the date the Match is played (in the unlikely event that payment cannot be processed within 45-working days,the Club will contact the Seller with an update on when payment can be expected). If a Seller does not provide a UK nominated bank account, the Seller will receive a Club voucher for the value of the ticket price within 45-working days from the date the Match is played (such voucher will be valid for 12 months from date of issue).

4.3. It is the Seller’s responsibility to ensure that their nominated bank details are up to date and correct, and for the avoidance of doubt, the Club shall accept no liability for funds paid into an incorrect bank account where the Seller has provided incorrect bank account details or failed to ensure their details are correct.


Edit: whoops...
 
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Unless we reduce prices, I can’t see us regularly filling out that stand/the ground. Especially for your run of the mill league games or champions league group games.

It kind of feels like we are just building for the sake of it now. But it might have a negative impact on the atmosphere and the make up of the crowd - I’m thinking similar to West Ham or even juventus who needed to move to a smaller ground
The problem with West Ham is not the size of the stadium (it’s full pretty much full all the time) but the design, it’s completely unsuitable for football and should’ve been knocked down after the Olympics but for the dodgy deal Coe, Brady etc engineered. We can argue about our atmosphere but when it’s good it’s VERY good and our stadium design supports that.
 
You need to call them perhaps, 2 full months is even over their stated 45 day upper limit. This is presuming your bank details are correct and up to date.

4. Payments, fees, and charges

4.1. Sellers whose tickets are listed in accordance with clause 3.2 of the Ticket Exchange T&Cs above shall be entitled to payment as set out in this paragraph 4, regardless of whether or not the relevant ticket issuccessful resold via the Ticket Exchange. In all other cases, payments will only be made to Sellers whose tickets are successfully resold via the Ticket Exchange.

4.2. Payment will be paid into the UK nominated bank account of the Seller within 45-working days from the date the Match is played (in the unlikely event that payment cannot be processed within 45-working days,the Club will contact the Seller with an update on when payment can be expected). If a Seller does not provide a UK nominated bank account, the Seller will receive a Club voucher for the value of the ticket price within 45-working days from the date the Match is played (such voucher will be valid for 12 months from date of issue).

4.3. It is the Seller’s responsibility to ensure that their nominated bank details are up to date and correct, and for the avoidance of doubt, the Club shall accept no liability for funds paid into an incorrect bank account where the Seller has provided incorrect bank account details or failed to ensure their details are correct.
Ok but it's 31 days since rags game
 
Unless we reduce prices, I can’t see us regularly filling out that stand/the ground. Especially for your run of the mill league games or champions league group games.

It kind of feels like we are just building for the sake of it now. But it might have a negative impact on the atmosphere and the make up of the crowd - I’m thinking similar to West Ham or even juventus who needed to move to a smaller ground
I don't think it could have a negative impact on the atmosphere
 

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