beargrylls
Well-Known Member
I am based in Waterford in Ireland and for the last week or so I have been trying to purchase the new home jersey online. The website will not accept my mastercard or visa details - transaction failed- it reads everytime.
On Sunday i rang the club and they told me to call back during the week. So I called again today and after 12 mins of waiting for the polite you fella on the other end to take all my details - transaction failed - He tells me.
Now according to him the system they have there is very picky and it uses your post code to veryify the card details. I live in Ireland so i dont have a post code.
My question is have any other oversees blues had similar problems???
I called customer services then on the advice of the retail dept and they told me if sales cant put it through then neither can they. I told her the shirt is only available through the club so I cant just go down to my local sports shop and pick it up. Oh well you cant have it so she told me you could send a cheque maybe( not happy with this at all)
I was really looking forward walking into the pub on 15th of august to watch the blackburn game then slipping off my coat and revealing Tevez 32 for all the rags in attendance especially my mate who says he will carry on wearing his rag jersey with Tevez on the back.
I feel a massive sense of injustice having to miss out because of a stupid computer system / lack of help from the club to get round the issue.
On Sunday i rang the club and they told me to call back during the week. So I called again today and after 12 mins of waiting for the polite you fella on the other end to take all my details - transaction failed - He tells me.
Now according to him the system they have there is very picky and it uses your post code to veryify the card details. I live in Ireland so i dont have a post code.
My question is have any other oversees blues had similar problems???
I called customer services then on the advice of the retail dept and they told me if sales cant put it through then neither can they. I told her the shirt is only available through the club so I cant just go down to my local sports shop and pick it up. Oh well you cant have it so she told me you could send a cheque maybe( not happy with this at all)
I was really looking forward walking into the pub on 15th of august to watch the blackburn game then slipping off my coat and revealing Tevez 32 for all the rags in attendance especially my mate who says he will carry on wearing his rag jersey with Tevez on the back.
I feel a massive sense of injustice having to miss out because of a stupid computer system / lack of help from the club to get round the issue.
