re: season ticket

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ffs

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My sons season ticket hasnt arrived today so i contacted box office as advised, i was told it wouldnt be delivered now and that they are sending a paper ticket for the liverpool game, and that i have to collect the new season ticket on or after the 28th august from the ticket office as they wont be delivering the new ticket. I was told it had been despatched. just wondered if anyone else as had any problems!
 
ffs said:
My sons season ticket hasnt arrived today so i contacted box office as advised, i was told it wouldnt be delivered now and that they are sending a paper ticket for the liverpool game, and that i have to collect the new season ticket on or after the 28th august from the ticket office as they wont be delivering the new ticket. I was told it had been despatched. just wondered if anyone else as had any problems!
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Yeah I've just spoken to them with the same issue and got the same response. Problem for me is I'm off on holiday on Thursday so want my dad to go on my ticket. They refused to post the paper replacement out to my dad so he has to pick this up from the ticket office with a signed letter from me allowing him to do so. Same with the reprinted season card but the best of it is my dads away for the Stoke game so I've got to do another letter for my mate so he can pick that up. I can guarantee there will be a fuck up somewhere along the line!!!!
 
I just been on phone to city and told them that my card hasn't come, so they are sending a paper ticket for the Liverpool game and I will have to pick my new s/c up b4 3 for stoke game, which wont be a problem for me, she also said that loads of season cards have been sent back from royal mail back to city
 
ffs said:
My sons season ticket hasnt arrived today so i contacted box office as advised, i was told it wouldnt be delivered now and that they are sending a paper ticket for the liverpool game, and that i have to collect the new season ticket on or after the 28th august from the ticket office as they wont be delivering the new ticket. I was told it had been despatched. just wondered if anyone else as had any problems!
Click to expand...

Exactly same with mine, 3 of 4 arrived, i,m getting paper version,can i still get in at K1/K2 ?.
 
My dad didn't get his but I got mine sent to the same address. He has just received his paper ticket today.
 
ffs said:
My sons season ticket hasnt arrived today so i contacted box office as advised, i was told it wouldnt be delivered now and that they are sending a paper ticket for the liverpool game, and that i have to collect the new season ticket on or after the 28th august from the ticket office as they wont be delivering the new ticket. I was told it had been despatched. just wondered if anyone else as had any problems!
Click to expand...

same here, rang up monday, paper ticket being sent out to me for mondays game ...... got in from work tonight and the seasoncard has arrived !!!!
 
oakiecokie said:
Mr Ed (The Stables) said:
The ticket office has always been a bag of shit-including 2008 to the modern day!!!

I despair, I really do. It's the only area of our Club that needs sorting.
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Do they still have control of the post,or do they contract that part of the work out to a third party ?
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I think its time that CFG bought the Royal Mail, to make sure no tickets are ever lost again.

Its unfortunate for those that haven't got their tickets obviously, but I'd be surprised if its anywhere near 1% of the total.
 
Same problem............received paper ticket for the Liverpool game,but was told nothing about picking my card up from the ground...Just out of interest are we all in the same area of the Stadium,I am in CB level 3
 
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