re: season ticket

Lancet Fluke said:
Bit weird, spoke to them on Monday, they sent me my paper ticket which has arrived and they said that they were definitely going to reprint the season card. Just had an email saying they have now decided to give it until next Monday before reprinting and that if it arrives before then, tell them and they will cancel the reprint. If they were all sent out to arrive well before 18th what on earth makes them think it is going to miraculously appear by 25th? Have they sent a batch out late or something?

Hate to put a further dampner on it mate,but the 25th is a Bank Holiday,with no post.
 
Im really pissed off now its getting beyond a joke, not only will i have to piss about getting my sons season ticket, i tried to get a spare ticket for my sons friend, and made the mistake of going through viagogettofuck only to be told you cant buy another ticket from them if your a season ticket holder, but that was only after they had taken £63.45 from my account twice i may add. So i phoned ticket office to make my sons friend a cityzen £35 i was told and there was a ticket available in colin bell stand so i bought the ticket total cost £85 with membership. Five minutes later i had a phone call from ticket office to say that the ticket i had bought wasnt actually for sale and the stadium is now sold out. So in total viagogettofuck have taken £126.90 out of my bank and it can take upto ten working days to go back in, and city have taken £85 which will take upto three working days to go in so its cost me £211.90 and i havent even got the bastard ticket. beat that. what a joke. I have made a full complaint but as we all know nothing will change. still could be worse eh
 
Lancet Fluke said:
Bit weird, spoke to them on Monday, they sent me my paper ticket which has arrived and they said that they were definitely going to reprint the season card. Just had an email saying they have now decided to give it until next Monday before reprinting and that if it arrives before then, tell them and they will cancel the reprint. If they were all sent out to arrive well before 18th what on earth makes them think it is going to miraculously appear by 25th? Have they sent a batch out late or something?
Had the same email. I suspect they've posted a load out in the last couple of days. It's a fucking shambles this year.
 
Heads should roll

They should get the new lad who won that job to look into this as this is what the fans want sorting out. Instead they have him filming the city live show with an ipad
 
Pete B said:
Same issue... received Liverpool paper ticket and told to pick up replacement seasoncard before the Stoke game. How many will be doing this... there could be some queue?!!!


will you save me a place please, get to Manchester about 1 but will need a couple of beers first, so if you are in q, I will be there about 2-30 cheers
 
And it's on things like this that the club still flounder. Too bothered coming out with the latest gimmick of personalisation rather than get the bloody things posted out. Why the fuck we can just have a access card that is reset for the following season upon payment is a complete mystery.

Absolutely no concern for the fucking about they are now causing people by non delivery of Seasoncards or now forcing upon fans the completely avoidable awkwardness of collecting paper tickets.

Oh, and don't even get me started on City Circle.
 
Still a shambles of a ticket office! Like many of you on here I didn't receive my season card & got a paper ticket for the Liverpool match. Also got the email to go to ticket office on Thursday 28th, which I've just done so I can collect my season card, NO! On arrival they've presented me with another paper ticket for the Stoke game! Saying season card will be posted before Chelsea game. I thought seeing as they'd already sent them out & they'd gone missing they were trying to avoid this! Really winds me up as I've wasted my time in coming to ground. I did hear some muttering as the issue arose due to having a non compliant image for the season card (Aguero/Phil Jones photo). PHONE THEM FIRST YOU MAY SAVE YOURSELF A TRIP. Rant Over! :)
 
cityboy58 said:
Still a shambles of a ticket office! Like many of you on here I didn't receive my season card & got a paper ticket for the Liverpool match. Also got the email to go to ticket office on Thursday 28th, which I've just done so I can collect my season card, NO! On arrival they've presented me with another paper ticket for the Stoke game! Saying season card will be posted before Chelsea game. I thought seeing as they'd already sent them out & they'd gone missing they were trying to avoid this! Really winds me up as I've wasted my time in coming to ground. I did hear some muttering as the issue arose due to having a non compliant image for the season card (Aguero/Phil Jones photo). PHONE THEM FIRST YOU MAY SAVE YOURSELF A TRIP. Rant Over! :)

Same thing happened with mine. Total balls-up.

If it was any other organisation, there's no way people would put up with being pissed about for £600+ purchases not arriving on time and having to mess about sorting out alternatives. Just shows that, despite ramping up the prices, football clubs still know football fans will put up with shit service.
 

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