I'm With Stupid
Well-Known Member
- Joined
- 6 May 2013
- Messages
- 23,163
I phoned up the passport office once and the first thing on the automated phone message was a warning not to abuse the staff. My immediate thought was 'Oh no, they've clearly got shit customer service.' Otherwise why would anyone be abusing them?Most of these warnings are repeated so often they lose their impact. People just zone them out. There is also the argument that the more you lecture and dictate to people it has the opposite effect. People get fed up and do it to be a rebel and to spite the constant drivel being fed to them, as well.meaning as it might be.