Season Ticket Waiting List | Sold Out

It’s starting to sound like we really do need the expansion now. Might be worth asking for an update at the next City Matters meeting.
 
It’s starting to sound like we really do need the expansion now. Might be worth asking for an update at the next City Matters meeting.
We've asked and been told it's going to happen at some point. I suspect it won't be until after the arena is built though.

The reason for saying that is that there's a possibility of doing more than just building a new tier to the North Stand. We'd ideally like them to cover the City Square area as part of the expansion and make it a major pre-match venue. However the arena might be able to provide that, so I think they'll wait to see how things pan out with that first. That's just my personal view though.
 
Danny Wilson has shared the figures with us at City Matters and each game is generally sold out. There'll be a handful, against a team like Watford on a Wednesday night in February, that don't but all weekend games, and many midweek ones, do sell out.

In a stadium that holds 53k, there will be 3k away fans for a start. Then we have nearly 40k seasoncards, plus 3k (at a guess) in hospitality. That doesn't leave many matchday tickets to sell.

The problem is, and obviously the club can track numbers accurately, is that people don't turn up (and you'd be amazed how many that is sometimes) and the majority of those don't list their tickets or otherwise make them available. If you have a foolproof method of changing that, or even any good ideas, let me know.
It’s quite obvious that the reason for the empty seats is season ticket holders not turning up. Quite a few around me aren’t there most of the time, their seat is always left empty. I work shifts so I don’t go to every game, but when I put my seat on the exchange it never sells so I just give my ticket away.
 
We've asked and been told it's going to happen at some point. I suspect it won't be until after the arena is built though.

The reason for saying that is that there's a possibility of doing more than just building a new tier to the North Stand. We'd ideally like them to cover the City Square area as part of the expansion and make it a major pre-match venue. However the arena might be able to provide that, so I think they'll wait to see how things pan out with that first. That's just my personal view though.
They whole stadium on the outside needs a bit of a make over. We’ve got this brand new state of the art arena, fantastic training complex and a dull, odd looking stadium. We sound like a right bunch of spoilt bastards, but fuck it, get you’re cash out Mansour!
 
We've asked and been told it's going to happen at some point. I suspect it won't be until after the arena is built though.

The reason for saying that is that there's a possibility of doing more than just building a new tier to the North Stand. We'd ideally like them to cover the City Square area as part of the expansion and make it a major pre-match venue. However the arena might be able to provide that, so I think they'll wait to see how things pan out with that first. That's just my personal view though.

This could be a good shout

 
Thanks for taking the time to write such a detailed reply.

The issue I have is that I think the club have been very underhand in this as at no point have they said that Silver would be the only option for new members this summer. When it was announced it was seen as an option for people who for various reasons couldn't commit to a full SC. The reality is that new members that wanted the opportunity to buy a full SC have found out by Chinese Whispers that no Gold or Platinum options were offered for sale. To try to dress this up as the club offering cheaper tickets is disingenuous to say the least in my view.
Do you know what disingenuous means? That’s seems a very strange comment in response to a fact about Silver Cards working out cheaper than buying the 14 match tickets individually.
 
I was a print at home guy last season, if I want to change to a mobile ticket do I need to contact the club or will mobile tickets be the default option this season ?
 
Danny Wilson has shared the figures with us at City Matters and each game is generally sold out. There'll be a handful, against a team like Watford on a Wednesday night in February, that don't but all weekend games, and many midweek ones, do sell out.

In a stadium that holds 53k, there will be 3k away fans for a start. Then we have nearly 40k seasoncards, plus 3k (at a guess) in hospitality. That doesn't leave many matchday tickets to sell.

The problem is, and obviously the club can track numbers accurately, is that people don't turn up (and you'd be amazed how many that is sometimes) and the majority of those don't list their tickets or otherwise make them available. If you have a foolproof method of changing that, or even any good ideas, let me know.

I’ve no idea how or why it even happens, never mind how to change it. Doesn’t even particularly bother me. It just intrigues me.

I see with my own eyes, rows of seats at the very front of the North Stand for some low key “sold out” games, with only a handful of people sat on them. They aren’t no show season tickets holders. The same seats were all available to relocate into last week.

It’s just bizarre when you see “sold out” signs on the ticket office windows and then walk in and see that.
 
I’ve no idea how or why it even happens, never mind how to change it. Doesn’t even particularly bother me. It just intrigues me.

I see with my own eyes, rows of seats at the very front of the North Stand for some low key “sold out” games, with only a handful of people sat on them. They aren’t no show season tickets holders. The same seats were all available to relocate into last week.

It’s just bizarre when you see “sold out” signs on the ticket office windows and then walk in and see that.
Those rows of seats at the front of North Stand over recent years have been allocated to a combination of school trips and youth and women’s football teams. That’s a separate issue to the reasons for the majority of empty seats that’s about season card holder no shows. Those season card holders might have good reasons for not attending but they are the biggest category of no shows.
 
With so many season ticket holders not turning up for games and not listing their tickets for resale then the club really need to start getting tough on them.

I recall reading Bayern have a threshold that must be met to meet otherwise fans lose their seasoncard.

Maybe doesn’t have to be that strict - but give supporters only turning up for big games warnings first and provide help with guidance on how to list their tickets for resale.

If it doesn’t change then they lose the right to renew.
 
Those rows of seats at the front of North Stand over recent years have been allocated to a combination of school trips and youth and women’s football teams. That’s a separate issue to the reasons for the majority of empty seats that’s about season card holder no shows. Those season card holders might have good reasons for not attending but they are the biggest category of no shows.

I’m not suggesting it’s the biggest factor. It’s just the most noticeable, to me at least, as they’re all together, rather than ones and twos scattered about the whole stadium.

If it’s not a daft question, if these youths, women and schools don’t bother coming, why not take down the “sold out” signs and try and resell them?
 
I've just checked and the rough equivalent of my seat in 109/110 at the Emirates is £64 for Cat A, £36.50 for Cat B and £26 for Cat C.

The Cat A price at Arsenal is therefore about the same but the other 2 are far lower than ours, which are around £52/£43.

Because you’ve posted about the pricing system. Can I quickly ask what is the adult and kids price for Cat A, Cat B and Cat C?

I’m trying to work out a rough cost for buying match to match next season for both me and my lad. I’ve tried having a gander on the club website for last seasons prices but I can’t find them.
 
With so many season ticket holders not turning up for games and not listing their tickets for resale then the club really need to start getting tough on them.

I recall reading Bayern have a threshold that must be met to meet otherwise fans lose their seasoncard.

Maybe doesn’t have to be that strict - but give supporters only turning up for big games warnings first and provide help with guidance on how to list their tickets for resale.

If it doesn’t change then they lose the right to renew.
This is from the Terms and Conditions for 22/23
  1. 4.11. Season Ticket Holders must (as a minimum) either: (a) personally attend 10 Premier League Matches; or (b) list their Season Ticket on the Ticket Exchange, for 10 Premier League Matches (in accordance with the Ticket Exchange T&Cs); or (c) transfer their Season Ticket, for 10 Premier League Matches, to a member of their City Family Group.
 
With so many season ticket holders not turning up for games and not listing their tickets for resale then the club really need to start getting tough on them.

I recall reading Bayern have a threshold that must be met to meet otherwise fans lose their seasoncard.

Maybe doesn’t have to be that strict - but give supporters only turning up for big games warnings first and provide help with guidance on how to list their tickets for resale.

If it doesn’t change then they lose the right to renew.

They definitely started going down that road just before Covid. In the previous season I got an email bollocking me for not coming one game when I turned up late and they let me in through one of those non turnstile entries and didn’t scan my card.

My guess is they’re a bit reluctant to re-start questioning no shows while Covid is still around, incase it looks like they’re trying to encourage people to turn up who should be isolating.
 
Danny Wilson has shared the figures with us at City Matters and each game is generally sold out. There'll be a handful, against a team like Watford on a Wednesday night in February, that don't but all weekend games, and many midweek ones, do sell out.

In a stadium that holds 53k, there will be 3k away fans for a start. Then we have nearly 40k seasoncards, plus 3k (at a guess) in hospitality. That doesn't leave many matchday tickets to sell.

The problem is, and obviously the club can track numbers accurately, is that people don't turn up (and you'd be amazed how many that is sometimes) and the majority of those don't list their tickets or otherwise make them available. If you have a foolproof method of changing that, or even any good ideas, let me know.
Absolutely hammer home the message that unless the ticket is utilised for a minimum amount of games then the ticket will be taken off the holder. Make everybody aware that a ticket is considered utilised if the ticket holder attends in person, uses the ticket transfer (assuming the recipient attends), or lists on the exchange, thus ensuring people can’t complain about being victimised if they can’t always attend. Send out text messages, emails, put it on the club website, social media. Promote the ticket transfer and exchange, use video demonstrations on how to use it if some people are unsure.
I know the club have made some vague references to this in the past but I’ve no idea if they’re enforcing it or not. Too many people are blasé about doing something with their ticket if they can’t attend or more pertinently can’t be arsed attending. People need to be made fully aware there will be consequences if they don’t use the ticket properly.
 
Absolutely hammer home the message that unless the ticket is utilised for a minimum amount of games then the ticket will be taken off the holder. Make everybody aware that a ticket is considered utilised if the ticket holder attends in person, uses the ticket transfer (assuming the recipient attends), or lists on the exchange, thus ensuring people can’t complain about being victimised if they can’t always attend. Send out text messages, emails, put it on the club website, social media. Promote the ticket transfer and exchange, use video demonstrations on how to use it if some people are unsure.
I know the club have made some vague references to this in the past but I’ve no idea if they’re enforcing it or not. Too many people are blasé about doing something with their ticket if they can’t attend or more pertinently can’t be arsed attending. People need to be made fully aware there will be consequences if they don’t use the ticket properly.

And then when we next go a couple of seasons without winning anything, they’ll be begging people who’ve had their tickets taken off them after decades of having them, to come back.
 
With so many season ticket holders not turning up for games and not listing their tickets for resale then the club really need to start getting tough on them.

I recall reading Bayern have a threshold that must be met to meet otherwise fans lose their seasoncard.

Maybe doesn’t have to be that strict - but give supporters only turning up for big games warnings first and provide help with guidance on how to list their tickets for resale.

If it doesn’t change then they lose the right to renew.
It's because ST holders were abusing the reasonably cheap offers and not attending that this situation has come about.

Do other clubs have the same problem even though the London clubs are far more expensive?
 
I’m not suggesting it’s the biggest factor. It’s just the most noticeable, to me at least, as they’re all together, rather than ones and twos scattered about the whole stadium.

If it’s not a daft question, if these youths, women and schools don’t bother coming, why not take down the “sold out” signs and try and resell them?
I don’t think the Club know if they are turning up until the last minute eg school parties delayed on the motorway or youth games going to extra time etc.

More effort was made to fill these seats a few years ago by eg relocating seats for the Women’s Team IIRC. Maybe they need to look at this again?
 
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With so many season ticket holders not turning up for games and not listing their tickets for resale then the club really need to start getting tough on them.

I recall reading Bayern have a threshold that must be met to meet otherwise fans lose their seasoncard.

Maybe doesn’t have to be that strict - but give supporters only turning up for big games warnings first and provide help with guidance on how to list their tickets for resale.

If it doesn’t change then they lose the right to renew.
Listed mine twice last season. Once when it clashed with a rearranged pre-covid concert and the other for a holiday booked before the fixtures arranged.

First game West Ham at home there were no takers, second game Villa at home went in two days. I agree the club should be looking at people’s non-attendance, but if you offer your seat for sale and nobody wants it there is nothing they can do.
 

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