Seasoncard - 2021/22 | Print at Home Tickets

I got my email to print at home today but it doesn't let me print. I had to phone up to PAH last match and looks like am phoning them again Several hours of my life wasted AGAIN CTID
 
stephenB said:
No I haven't selected digital option.
Click to expand...

Franny 1234 said:
I got my email to print at home today but it doesn't let me print. I had to phone up to PAH last match and looks like am phoning them again Several hours of my life wasted AGAIN CTID
Click to expand...
Talked a technophobe friend through this yesterday. Go into your account, select 'My Ticketing Account' and select the 'Tickets' tab, which should be the second one after 'Welcome'. You should have the Arsenal ticket there.

Select the check box on the left, which should then have a tick in it. The 'Print Ticket' option, which was greyed out, should now be available. Pick that, select the check box again and hit 'OK' below it.

Another box comes up, hit 'OK' again and you should get the message 'Printed Successfully'. A few minutes later you should get an email with the ticket attached as a PDF.
 
Does friends and family have to have a citizen membership o can I add any family member ? Thanks.
 
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