Seasoncard - 2021/22

[pardoeofftomexico]

2 hours waiting to get though to put season ticket on hold

A minute to complete the deferral form!

 

[CatMan]

Has anybody had a call back in regards to deferring for a season ?

No

 

[East Level 2]

Christ it could be thousands deferring.
Looks like a major fook up by the people who have sanctioned / agreed this.

They can defer all they want, but I'll be really pissed off if the club sell PL match day tickets for less than S/T holders are paying for equivalent seats.

 

[Corky]

They can defer all they want, but I'll be really pissed off if the club sell PL match day tickets for less than S/T holders are paying for equivalent seats.

If there are problems filling the ground it would be better to let ST holders bring a friend for a tenner to some games, or other promotions that benefit ST holders.

 

[tonea2003]

is anyone else having the phone nightmare of not being able to get through
also sent a twitter message to supporter services over 5hrs ago without response
bit of a piss take this

 

[kunaguero10]

is anyone else having the phone nightmare of not being able to get through
also sent a twitter message to supporter services over 5hrs ago without response
bit of a piss take this

Currently 2hrs 5mins in the phone queue. No update on position in queue either - it could be dozens or thousands

Utter fucking joke, all the investment in digital marketing, e-sports, mobile tickets.. and they can't get a simple fundamental thing an online form set up for this

 

[Lee_One_Pen]

Currently 2hrs 5mins in the phone queue. No update on position in queue either - it could be dozens or thousands

Utter fucking joke, all the investment in digital marketing, e-sports, mobile tickets.. and they can't get a simple fundamental thing an online form set up for this

The only online form is to confirm renewal, even though most renewers are on direct debit and don't even need a form. Presumably they didn't want to make it easy to cancel or defer, and just ended up with a logjam on the phone lines as a result.

 

[tonea2003]

Currently 2hrs 5mins in the phone queue. No update on position in queue either - it could be dozens or thousands

Utter fucking joke, all the investment in digital marketing, e-sports, mobile tickets.. and they can't get a simple fundamental thing an online form set up for this

that's what it was like for me and i couldn't wait all day not knowing where i was in the queue
all i want to do is inform them of a change of bank details for my direct debit

 

[mancityscot]

signed the deferral form. if i'm honest, not really expecting a call back any time soon

 

[Bill]

Will this be your first season as an Over 65 Bill?
Basically half price tickets for us old boys now.
A fitting reward for over a half century of supporting Manchester City FC through thick and thin!!

yep, but disability means really cheap.