We like a moan we had years of practise under Swales etcetera, but even in our famous long history of cock ups this is right up there near the top
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Seasoncard - 2021/22
- Thread starter Goodlove
- Start date
We like a moan we had years of practise under Swales etcetera, but even in our famous long history of cock ups this is right up there near the top
I've not downloaded yet as it's not what I agreed to.
I'm still waiting for a response from the club on another matter
Me neither as it won't work on this phone. I'll probably relent and buy a new one today but Ive half a mind to write to Kaldhoon and ask him to reimburse me the bloody money.
yeseye
Well-Known Member
I’ll help you out mate ,my own fault . i have always done all this for my family . renewals , DD's, away tickets and even flights to Barca etc. now not one has a clue how to go about attending a game. why would they
, i've done it all. i'll ask my eldest one last time to help, if can't do it nobody can . after that they can fuck off.
who the fuck with no arms and legs can download this print that wallet library and so on.
i'm proper pissed off. more than I am with Pep .
Have you received email to download?
What phone do you have
Make&model?
PM Me.
Elbow beards
Well-Known Member
What is it you're struggling with mate, is it getting it downloaded on your phone?my own fault . i have always done all this for my family . renewals , DD's, away tickets and even flights to Barca etc. now not one has a clue how to go about attending a game. why would they
, i've done it all. i'll ask my eldest one last time to help, if can't do it nobody can . after that they can fuck off.
who the fuck with no arms and legs can download this print that wallet library and so on.
i'm proper pissed off. more than I am with Pep .
The thing is I hoped that the during the 18 months without fans the club would have had a long hard think about how to improve the attendance and atmosphere inside the ground. Ticket prices, making the ticket office easier to deal with, just being more supporter friendly etc. but if anything it’s got worse. I’ve never been so downhearted about it as I am now. It just appears that they don’t get it.It certainly isn't happening against Norwich that's for sure. Wait until those great attractions Burnley, Palace and the other park the bus teams turn up, emptihad it will be. They think people are desperate to get back to live football after covid, our poor take up of charity shield tickets disproved that.
I was told I would have a card sent out for my daughter as she doesn’t have a smart phone. Just wondering if that was a blatant lie by the guy on the phone? Or if the communication is so shite the staff don’t know what’s going on? Complete shit show. Can’t even log in to her account to print tickets as she doesn’t have a password and the emails are not coming through that are supposed to give her one.
GortonBlue62
Well-Known Member
- Joined
- 26 Nov 2015
- Messages
- 3,060
"A verbal contract isn't worth the paper it's written on." Sam Goldwin.Only verbally a gentlemans agreement over the phone for me
Staggering that the club deliberately lied to so many fans.
Completely agree with comments on here about club. They are completely disconnected to the people who stuck by them in the dark days. Had a season ticket 23 years but loyalty it seems means nothing.... horrendous customer service, prioritisation of new fans its all ridiculous and I'm fed up of it.
Been so excited to watch city again after covid and now can't access the ticket I have paid 800 quid for. Also can't speak to anyone at the club to get help- got cut off on phone, ignored on twitter, ignored by email. I feel like telling them to stick it but ultimately it would make no difference to them so they have us over a barrel.
I feel like my issue could be so easy to solve- my season ticket is linked to my dads account and I need the club to attach it to my account instead. I know how to download into Pay and did it forms dad, but not able to download mine from his account. Logically thought he could just change my email but nope its greyed out and it says to phone or email. The thought of queuing for 4 hours to ask them to add my email is beyond ridiculous.
Whatever happens I dont plan to give the club anymore money this season - merchandise, food, programmes. Might mean nothing to them but its the principle.
Been so excited to watch city again after covid and now can't access the ticket I have paid 800 quid for. Also can't speak to anyone at the club to get help- got cut off on phone, ignored on twitter, ignored by email. I feel like telling them to stick it but ultimately it would make no difference to them so they have us over a barrel.
I feel like my issue could be so easy to solve- my season ticket is linked to my dads account and I need the club to attach it to my account instead. I know how to download into Pay and did it forms dad, but not able to download mine from his account. Logically thought he could just change my email but nope its greyed out and it says to phone or email. The thought of queuing for 4 hours to ask them to add my email is beyond ridiculous.
Whatever happens I dont plan to give the club anymore money this season - merchandise, food, programmes. Might mean nothing to them but its the principle.
Brendan110_0
Well-Known Member
No one is getting a card, 3 options, download to phone, print at home or pick ticket at ticket office.I was told I would have a card sent out for my daughter as she doesn’t have a smart phone. Just wondering if that was a blatant lie by the guy on the phon? Or if the communication is so shite the staff don’t know what’s going on. Complete shit show. Can’t even log in to her account to print tickets as she doesn’t have a password and the emails are not coming through that are supposed to give her one.