Sky & anon City Player

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auction294

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Mods please move if in wrong forum,

Just like to share how Sky have fucked about one of the team. Charging him for Broadband & Phone line since March. None of which work. Sky messing me and him about for over 4 months with this, I eventually get BT out and it turns out his line is being routed to some randomer who's getting the services for free.

I've spent literally days on the phone to them, constant failed promises, failed engineer visits, new line provision and activation promises broken numerous times.

I'm sorting out getting him refunded, but as per usual Sky being incompetent dealing with that.

Player wits end, me suicidal. Service now ordered with BT for next week & hopefully a result.
 
Got to be Sky bias. They hate all things City, did you know! Nice to hear you survived the experience ;)
 
johnmc said:
havelocke said:
I would think it's more because he has no internet access or sky tv than the £200 ;-)
Click to expand...

Since March??? No chance
Click to expand...

He's probably got internet access on his phone...
And re: TV, maybe he's just inviting 32dd porn stars round more often ;-)

At a guess.... lol
 
Fact, not fiction.

He's at his wits end because the issue isn't resolved. The final part of this is for BT to get his line connected, which is due next and week and that work without any further dramas.

From the Sky perspective, it's just now a case of getting a refund for the player. I'm not suggesting he's pulling out his hair over what amounts to around £300. The fact that he's been in his apartment since March and hasn't had a service which he does want is pissing him off. The fact somebody else has benefitted from it is staggering. The shocking level of customer service from Sky has been the part that has really staggered me.

This level of service for anyone, regardless of who they are is unacceptable. The fact it involves a player of the club is why I thought it to be relevant to the forum. It also goes to show that they , like us all have the normal trials and tribulations of day to day life.<br /><br />-- Wed Nov 02, 2011 3:42 pm --<br /><br />
johnmc said:
havelocke said:
I would think it's more because he has no internet access or sky tv than the £200 ;-)
Click to expand...

Since March??? No chance
Click to expand...


Fancy a wager? PM me, we can meet up and I will call the player with you, then Sky. If I'm chatting shit I will stump up £1,000 to a charity of your choice. If what has happened is indeed correct, then all you have to do is post that.
 
auction294 said:
Fancy a wager? PM me, we can meet up and I will call the player with you, then Sky. If I'm chatting shit I will stump up £1,000 to a charity of your choice. If what has happened is indeed correct, then all you have to do is post that.
Click to expand...

Can you bring the player along so i can speak to him directly?
 
It was always going to be thus, Sky own MUTV you know. It'll be that bastard Merson, with Stelling sniggering in the background. Everyone knows that Sky hate City.

Good job the BBC don't sell subscription to TV services, otherwise Hansen would have charged your mate for multiroom which he never ordered, and Lineker would probably have rifled though his wife's drawers while he was putting the dish up and then pinched a pair of her knickers for a crafty one. He has that look about him. Dirty, biased TV flogging bastards.
 
johnmc said:
auction294 said:
Fancy a wager? PM me, we can meet up and I will call the player with you, then Sky. If I'm chatting shit I will stump up £1,000 to a charity of your choice. If what has happened is indeed correct, then all you have to do is post that.
Click to expand...

Can you bring the player along so i can speak to him directly?
Click to expand...


Probably not, but I can phone Sky and they will confirm the player. That can't be faked.
 
The randomer wouldnt of been getting his internet service unless he had his account details, best he would get is the free use of his phone.

Tell him to get a new shirt with "SKY bums me always" :)
 
The randomer wouldnt of been getting his internet service unless he had his account details, best he would get is the free use of his phone.
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According to the numerous call center people I've spoken to that's not correct, and to be honest I'm past the point in caring what they say anymore.

MCFC-alan88
I'm finding it difficult to believe..
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Why doesn't that surpise me? Okay for the Bluemoon Police;

I called this in the Transfer forum, on Thursday 27th at 17:04 - at least 36hrs before ANY news agency picked it up.
<a class="postlink-local" href="http://forums.bluemoon-mcfc.co.uk/viewtopic.php?f=10&t=237881" onclick="window.open(this.href);return false;">viewtopic.php?f=10&t=237881</a>

Next up I called this post at 08:39 yesterday. It wasn't announced officially on the OS until 10:21
<a class="postlink-local" href="http://forums.bluemoon-mcfc.co.uk/viewtopic.php?f=10&t=238518&start=0Sky" onclick="window.open(this.href);return false;">viewtopic.php?f=10&t=238518&start=0Sky</a> Sky only picked it up around midday. In both deals there will not be a link, referrence or hint of either deal anywhere online before my posts.
 
sky and bt the axis of evil,the contempt they have for customers is only possible in a rigged market.
 
auction294 said:
johnmc said:
auction294 said:
Fancy a wager? PM me, we can meet up and I will call the player with you, then Sky. If I'm chatting shit I will stump up £1,000 to a charity of your choice. If what has happened is indeed correct, then all you have to do is post that.
Click to expand...

Can you bring the player along so i can speak to him directly?
Click to expand...


Probably not, but I can phone Sky and they will confirm the player. That can't be faked.
Click to expand...
Save your wager. I know Auction personally, this story is indeed very true and genuine. However, lets get this post into perspective, Auction is merely commenting on the poor customer service that a City player received from Sky. That's it... Let's not turn this into a bluemoon credibility saga.
 
auction294 said:
Mods please move if in wrong forum,

Just like to share how Sky have fucked about one of the team. Charging him for Broadband & Phone line since March. None of which work. Sky messing me and him about for over 4 months with this, I eventually get BT out and it turns out his line is being routed to some randomer who's getting the services for free.

I've spent literally days on the phone to them, constant failed promises, failed engineer visits, new line provision and activation promises broken numerous times.

I'm sorting out getting him refunded, but as per usual Sky being incompetent dealing with that.

Player wits end, me suicidal. Service now ordered with BT for next week & hopefully a result.
Click to expand...

Are you Jamie Redknapp?
 
Puts all this shite on the news about financial crises, people struggling to find a job or feed their family and massive youth unemployment into perspective.

A harrowing and heart rendering story.

Fuck, the player in question might even have to resort to sorting the problem out himself soon. Unthinkable.

As George Osbourne correctly said, we truly are "All in it together".
 
auction294 said:
Mods please move if in wrong forum,

Just like to share how Sky have fucked about one of the team. Charging him for Broadband & Phone line since March. None of which work. Sky messing me and him about for over 4 months with this, I eventually get BT out and it turns out his line is being routed to some randomer who's getting the services for free.

I've spent literally days on the phone to them, constant failed promises, failed engineer visits, new line provision and activation promises broken numerous times.

I'm sorting out getting him refunded, but as per usual Sky being incompetent dealing with that.

Player wits end, me suicidal. Service now ordered with BT for next week & hopefully a result.
Click to expand...
What's your role in all this? Are you said players 'official phone call maker'?

Really shocking stuff this.
 
In terms of shocking, yes the service has been. That was my point. I fail to see where I compared this to the Euro Zone crisis. I work in IT every day, and from personal experience when a business, enterprise or home user has their machine or internet taken away for even 1 day then to that person or the company it is the end of the world. I'm not saying it, but that is the reaction that I get. So to have this drag on for over six months I'm sure any forum member would be less than impressed.

As this involves a City Player I guess this forum is this wrong place to have posted this as clearly this isn't relevent to Bluemoon.

@ bluesoup - tenner on the way.

@mancitygaz - yeh, I get paid to make calls for players everyday. Right now I'm waiting for the X Factor lines to open as one of the players really loves Kitty and he wants me to vote for her.

@JMA - exactly! My thoughts put into words brilliantly, thank you. not
 
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