From a personal point of view, I found what they said about the South Stand quite encouraging.
I know this should probably be on the other thread but it might have already been said/it might get lost:
City are trying to give every stand its own identity - and even though you could argue that it already does in a way, there definitely needs to be more 'pride' in the South Stand, so it can be held in a good light amongst the other vocal stands within the Premier League. And I see the club pushing this as a great sign for those of us interested in improving the atmosphere.