Lots of issues and lots of different view points, from my own perspective, the advantages of new rules regarding ticket collection outweigh any inconvenience incurred in picking them up. As 13,000 pointer, I've far more chance of getting a ticket than was previously the case, I missed out on an away ticket for Seville and would possibly have done so for the last two. For the Madrid game, I did the Thomsonsport trip for the first (and probably the last) time, it was ok but I prefer to make my own arrangements if possible. I'm not sure why anyone would be surprised that people on the Thomson trips are issued with their wristbands on board. Thomsonsport are the clubs 'official' travel partner and it makes sense to relieve the pressure on the collection point by cutting down the numbers as well as acting as an incentive for people to use the official travel partner rather than an independent operator. Some people might not agree with that but it's business. Personally I didn't witness any violence, but one guy on our coach had been hit by a police officer and suffered a facial injury, the female steward on the coach took his details etc to report back to the club. I doubt anything will come of it but, in terms of actual involvement in the stewarding of fans entering/leaving the stadium, I'd be amazed if the Spanish police would allow them any input whatsoever. Again, I'm not sure what people expect the stewards to do in a foreign country with absolutely zero authority, the same is true of any GMP officers, they will be there to identify and observe and nothing more. It doesn't make the treatment away fans receive abroad acceptable but it's the club as a body that needs to act on our behalf not individual representatives on the scene.