Squad Numbers - 2022/23

balotelli's back pocket said:
Especially shitty?

Just because the club did something nice once, they're under no obligation to do it seven years later. It's not the policy.

When you buy a shirt before the end of the transfer window, it's the risk you take. To be fair to the club, they did take Cancelo shirts off the website before they announced the change.

Would it be a good bit of PR and probably worth the cost to just exchange or refund the shirts? Yes. Are they under some moral obligation to do so? No.
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They've set a precedent for how they handle this kind of thing with fans. Yeah there's no legal obligation but still, some goodwill from our billionaire overlords wouldn't hurt.

Plenty of merch stores have a transfer or number change policy where shirts can be replaced within a set amount of time. Its not like they're making a huge loss. For one, Puma get the bulk of the money from the sale.

I dont get why you're being so high and mighty over this. Are you losing money if some fan gets a Cancelo shirt swapped?
 
acton28 said:
When Aguero switched 16 to 10 they gave those buying a chance for a replacement or to get the shirt with 16 signed. I opted for the latter. It was returned by post to City... and conveniently lost. Managed to get the shirt with 10 as a replacement. Never ever trusted the City shop
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The online store seems to run in partnership with Fanatics, which is a death sentence in itself.
 
I wonder if the club is waiting for the Zinc to Arsenal deal to go through, before handing #11 to Palmer.

Or maybe our new left-back - whoever it is - will be taking it.
 
For a club that doesn't really need the money... it's a bit shit.

Shirts really aren't cheap. Costing nearly 10% of someones monthly wage!

Customer service needs sorting.
 
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