Apologies if this has been brought up already, but should people in this bracket be contacting the club this week after yesterdays problems? Apparently the ticket database failed to register the 18-21 bracket, a certain code on the season card was wrong.
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The 18-21 Bracket Season Ticket Issue
- Thread starter Seosa
- Start date
Kenney_The_Blue
Well-Known Member
No problems here
squirtyflower
Well-Known Member
Same happened to my kids, pointless contacting the club though as they don't replySeosa said:It was at the X & Y entrances, people in the 18-21 bracket had to be let in with a security card as our own cards wouldn't work. Never happened to me before that.
ManCityTom
Well-Known Member
Seosa said:It was at the X & Y entrances, people in the 18-21 bracket had to be let in with a security card as our own cards wouldn't work. Never happened to me before that.
Nope no problem for me go in via Y2 straight in.
squirtyflower
Well-Known Member
Both are PlatinumSeosa said:Glad it didn't happen to everybody, are your kids Platinum members Squirty? Because me & this other lad couldn't get in with Platinum but I'm not sure how the Golds went on.
They queued up and then they couldn't get in so had to seek a guy with a card reader
He still couldn't activate it so he just let them in, too much faffing
I emailed the club last week about a different ticketing issue, got a generic reply whilst they were looking into it and have still not heard anything
Apart from Danny Wilson, customer services is misnomer
squirtyflower said:Both are PlatinumSeosa said:Glad it didn't happen to everybody, are your kids Platinum members Squirty? Because me & this other lad couldn't get in with Platinum but I'm not sure how the Golds went on.
They queued up and then they couldn't get in so had to seek a guy with a card reader
He still couldn't activate it so he just let them in, too much faffing
I emailed the club last week about a different ticketing issue, got a generic reply whilst they were looking into it and have still not heard anything
Apart from Danny Wilson, customer services is misnomer
I had to do the same. The card reader pointed to a number at the bottom and said it was either ineligible or just false, the database didn't have that number. Even in this new Era, the ticket office is still shit, :s
BuckersMCFC
Well-Known Member
- Joined
- 9 Sep 2008
- Messages
- 387
Had the same problem, if it's a big issue though that's effected a lot of people there's no point in contacting the club. It would be easier for them to sort it out from there side for everyone at one rather than everyone individually, surely?
I don't think it was just 18-21 though, an old dear in fron tof me had the same issue.
I don't think it was just 18-21 though, an old dear in fron tof me had the same issue.