And I might add, I completely refuse to accept that providing healthcare services is so completely and utterly different from providing any other sort of services, that no commercial models involving any sort of private enterprise can possibly work.
The sort of stuff Bob likes to spout about it not being a shop and patients aren't customers. Well why aren't we customers? Why is it that the sorts of customer experience we all expect to receive, is suddenly not applicable when dealing with the NHS? Why is "because it's the NHS" an excuse for giving poor service, and that this is perfectly fine?
The claim is made that medical care - i.e. providing a service which costs money - and a profit motive are not compatible. The implication being that private enterprise will try to avoid doing the right thing because it costs money. Well how do Marks & Spencer manage? Or John Lewis? How is it John Lewis can give such great service when all they care about is bottom line profit? Taking a 3 month old shirt back that doesn't fit - or doing a mammogram twice (at their own cost) because the last one wasn't clear. These are both costly services, and we're being asked to conclude that no private company would do the latter, because of a profit motive, and yet our best private businesses can offer the former?
So the argument doesn't hold water. Those opposed to increasing privatisation are imo not opposed to it for pragmatic reasons, they are ideologically opposed to it. If it costs the NHS to undertake activity X for Y pounds and a private provider can do better service for less than Y, people like Bob still won't consider it. Maybe that's why they like to big up how marvellous it is.