trojan horse??

well my thingymabob gives me the option to remove virus when scan is finished and it puts it in a vault type thingy and thats all the help? i can give
 
well after you did that run another scan and it should tell you if its still their, failing that pm shady he seems well up on comps
 
Norton's a bag of shite , it causes more problems than it's actually capable of solving.

It will put the onus on you to remove it by digging into your hard drive , and deleting all associated file types containing the virus's name .......... although if , at the end of the scan' it recommends 'quarantining' the virus , do it ...... that should isolate it from the rest of your hard drive.

Try typin' the name of your virus into the internet ....... sometimes there's a free removal tool for that type of virus on offer.

Or try the 'system restore' function ......... if the virus hasn't taken a stranglehold on that particular program you can attempt put your computer back to a time when you DIDN'T have the virus.

Or go onto a site like 'trojanhunter' ....... sometimes sites such as thses will offer a months free trial of their product , with a full working version ......... simply keep it on your computer for a month , use it , and then uninstall it when it finally asks for payment should you want to keep it.

Finally when you get you machine clean take a 'ghost image' of your hard drive ...... that way if anything like this , or worse , ever happens again you can simply restore the healthy ghost image' straight back over it!

By the way some will tell you there's a tech forum for this!
 
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