Viagogo Barca Away

Just received the same email.
The 25 Euro delivery fee is now quoted as a 25 Euro 'handling fee'
Also the order has disappeared when I log onto my Viagogo account??

But if I track the order number it does say 'available for pick up'
 
Eric Wirral said:
Just received the same email.
The 25 Euro delivery fee is now quoted as a 25 Euro 'handling fee'
Also the order has disappeared when I log onto my Viagogo account??

But if I track the order number it does say 'available for pick up'

Cheeky bastards. I'm still trying to get through to them on the phone.
 
Eventually managed to get through to an English speaking assistant and they are now sending ours to the hotel.

I paid using paypal so I will definitely get my money back if I don't get the tickets but it's all a bit shambolic.
 
blackley macca said:
Eric Wirral said:
Just received the same email.
The 25 Euro delivery fee is now quoted as a 25 Euro 'handling fee'
Also the order has disappeared when I log onto my Viagogo account??

But if I track the order number it does say 'available for pick up'

Cheeky bastards. I'm still trying to get through to them on the phone.

It's option 1 twice and then option 9 if that helps!
 
CNev237930 said:
blackley macca said:
Eric Wirral said:
Just received the same email.
The 25 Euro delivery fee is now quoted as a 25 Euro 'handling fee'
Also the order has disappeared when I log onto my Viagogo account??

But if I track the order number it does say 'available for pick up'

Cheeky bastards. I'm still trying to get through to them on the phone.

It's option 1 twice and then option 9 if that helps!

Got through mate they are refunding my delivery charge.
 
Has anybody who bought tickets in the General Section received their tickets? I would like to know if you are allocated a seat or if you can sit where you want. I am going to buy 3 tickets off viagogo but it is much cheaper to buy 3 separate tickets than 3 together.
 
gomoich said:
Has anybody who bought tickets in the General Section received their tickets? I would like to know if you are allocated a seat or if you can sit where you want. I am going to buy 3 tickets off viagogo but it is much cheaper to buy 3 separate tickets than 3 together.

Hi mate. I've got mine & it has an individual seat number on it.
 
staffsblue said:
gomoich said:
Has anybody who bought tickets in the General Section received their tickets? I would like to know if you are allocated a seat or if you can sit where you want. I am going to buy 3 tickets off viagogo but it is much cheaper to buy 3 separate tickets than 3 together.

Hi mate. I've got mine & it has an individual seat number on it.

Cheers mate. Decided to get 3 separate as much cheaper. Pickup on match day.
I am sure there will be plenty of blues around anyway.
 
Got my email today saying postage amount will be in my account 3-4 working days after kicking off on the phone they told me to change address to my hotel which I did then got another email saying collect from hotel nr ground, it's just a big scam, legalised ticket touting!!!
 

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