There was a time, long long ago when Hotpoint products were the best. My dishwasher lasted 25 years, I still have a tumbler dryer in full working order after 42 years. Through 41 years of marriage, two kids from birth to adulthood I am only on my second Hotpoint washing machine, still going strong after 20 years.
Then they sold out to Zanussi, who then sold out to Whirlpool. Whirlpool has a reputation for crap design. My Whirlpool oven (I had no choice, due to inherited Magnet fitted kitchen in which the slot was smaller than standard) fell hopelessly apart in no time. The controls actually melted! The fan did not fit the housing. Resetting it after power cut required electrical engineering degree and three hands to press all the required buttons simultaneously.
Do not, under any circumstances, buy a Whirlpool product, aka Hotpoint in UK.