EastStandLower
Well-Known Member
I'm not right good with computers so just seeking some advice please.
I have a Toshiba Equium that was bought around 18 months ago from Dixons. It recently crashed and when I rebooted it a black screen came up displaying this message in the bottom right hand corner:
Windows Vista (TM)
Build 6001
This copy of windows is not genuine
Then another white screen appears with the following:
Activate windows now
Activate now to complete the windows activation process
(Box) - Activate now
(Box) = Activate later
I pressed the activate now and put in the pass key from the genuine windows sticker on the bottom of the laptop and its not recognising this as a genuine copy of vista?
The laptop was bought new with vista preinstalled so how can this be the case?
I cant seem to find a phone number on the web to contact microsoft and I dont really want to spend any money on buying vista again.
Anyone who can give me some advice I would really appreciate the help.
I have a Toshiba Equium that was bought around 18 months ago from Dixons. It recently crashed and when I rebooted it a black screen came up displaying this message in the bottom right hand corner:
Windows Vista (TM)
Build 6001
This copy of windows is not genuine
Then another white screen appears with the following:
Activate windows now
Activate now to complete the windows activation process
(Box) - Activate now
(Box) = Activate later
I pressed the activate now and put in the pass key from the genuine windows sticker on the bottom of the laptop and its not recognising this as a genuine copy of vista?
The laptop was bought new with vista preinstalled so how can this be the case?
I cant seem to find a phone number on the web to contact microsoft and I dont really want to spend any money on buying vista again.
Anyone who can give me some advice I would really appreciate the help.