mancity5 said:
I'm on Sky Fibre, and since New Year its gone from average 26-34meg, to 0.5 meg especially after 5pm and weekends....
Congestion on the exchange apparently, its fucking shocking.
Ps. Fuck knows why we ever went with Sky anyway.
Just pulled this from a sky help forum.
Community Coordinator LauraMac Community Coordinator
Community Coordinator
LauraMac
Posts: 4,470
Registered: 20-12-2010
Re: New to Sky Fibre but not getting the promised speed
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on 19-11-2013 08:39 AM
To help you find out what is causing the slow Fibre speeds, can you put your full postcode in here and give me the exchange code and I'll check for any congestion.
As soon as you come back, I'll be able to help you further.
Thanks
LauraMac
Community Coordinator
Community Welcome, Hints & Tips
Sky Help Centre <a class="postlink" href="http://www.sky.com/help" onclick="window.open(this.href);return false;">http://www.sky.com/help</a>
here is the forum
<a class="postlink" href="http://helpforum.sky.com/t5/Fibre-Broadband/New-to-Sky-Fibre-but-not-getting-the-promised-speed/td-p/1479743" onclick="window.open(this.href);return false;">http://helpforum.sky.com/t5/Fibre-Broad ... -p/1479743</a>
here is where she linked to
<a class="postlink" href="http://www.samknows.com/broadband/exchange_search" onclick="window.open(this.href);return false;">http://www.samknows.com/broadband/exchange_search</a>