RadcliffeRick
Well-Known Member
- Joined
- 27 Oct 2011
- Messages
- 8,111
- Location
- Kuala Lumpur Via Radcliffe
- Team supported
- Manchester City since 2008 Chelsea before that :-)
This week I have had the unfortunate experience of going to two restaurants that use the QR code menu/ordering. Whilst I fully understand why, in a tourist location where English is not many peoples first language it is helpful. But what an impersonal way of treating your guests, or should I say punters.
The wait staff now no longer converse with you, you have to download a QR code reader then scan the code and join their membership (awaits a flood or emails about food promotions).
With not having my glasses it was difficult to see exactly what was on the menu and what I ordered. Eventually something arrived at the table, fortunately very close to what we ordered.
What a soulless experience, no one welcomes you, no one asks what they can get for you, no one is available to discuss your food and to request changes to the food on the plate (change of potatoes to salad for example) if it is not on the e-menu you cannot have it.
As for tipping the wait staff? What for? Did you talk to me? Did you ask what you can get for me? You didn't even acknowledge me. Forget the tip!!
The wait staff now no longer converse with you, you have to download a QR code reader then scan the code and join their membership (awaits a flood or emails about food promotions).
With not having my glasses it was difficult to see exactly what was on the menu and what I ordered. Eventually something arrived at the table, fortunately very close to what we ordered.
What a soulless experience, no one welcomes you, no one asks what they can get for you, no one is available to discuss your food and to request changes to the food on the plate (change of potatoes to salad for example) if it is not on the e-menu you cannot have it.
As for tipping the wait staff? What for? Did you talk to me? Did you ask what you can get for me? You didn't even acknowledge me. Forget the tip!!